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"The staff are very friendly and helpful ,the room is clean"

"That a beautiful place "

"Needed a hotel for a one-night stay in Cebu before heading back to Manila and Citadines was a perfect fit. First off, I need to mention that Citadines is a “serviced apartment” style hotel which means that rooms come with more than the usual hotel amenities. The main addition is a kitchen and pantry area complete with cookware and utensils. The basic amenities are all present and correct. The hotel is fairly new and it shows in the condition of the rooms and building in general. We did have an issue with the shower in our room having a very slow drain. First-timers might find the hotel's layout a bit confusing in that the hotel itself is just part of a high-rise multi-use skyscraper in the heart of downtown Cebu. What looks like reception is actually a concierge desk for arranging tours and activities – the actual reception is in the hotel lobby which is all the way up on the 9th floor. From the 9th floor up of the building is the actual Citadines hotel itself. The aforementioned pool was an ample size and wonderful to be in, whether just relaxing or turning laps. It does get a bit chilly though exposed to the wind at that height. Breakfast was an excellent buffet. Room service isn't available from the hotel per se but they do inform you of an app that's available for delivery via a co-branded service. Service from the staff was above average. Location-wise the hotel was in a good spot in the heart of Cebu City. Overall, we had a great stay."

"The staff were helpful and accommodating. It’s my third time staying at Sheraton Mactan and won’t be the last . "

"I liked that it was right next to SM Mall. There is a lot of food options and shopping in the mall. They have a very nice pool area. "

"Very nice hotel. Staff were very accommodating. The breakfast was great-so many options to choose from."

"Everyone was extremely friendly and helpful. You are constantly being greated with smiles. The property and rooms are clean and well taken care of with up to date tvs and furnishings. The food is top quality. Everything seems hand made and no no corners cut. The beach and pool are spotless and well taken care of. The area around the hotel has countless things to do and see. Plenty or restaurants, malls, and tourist attractions to see. The hotel offers a bunch of activities as well as do many locals around the area. I couldnt recommend this place enough"

"The staff at Shangri-La Cebu go above and beyond to help you during your stay. Could not recommend more highly "

"Our stay was at this hotel. Staff was friendly"