6/10 Okay
Vivian
Travelled with family
4 Nov 2024
Liked: Cleanliness
Disliked: Staff & service
Parking was an issue during our stay, When we arrived, there were no spots on site and the reception person gave us the location of two parking garages. Both parking garages were full and it took a half an hour to find another park garage. It was a 20 minute walk with our luggage to the hotel. There is no parking in front of the hotel to drop your luggage or street parking. When I told two people at the reception desk, they were dismissive of my complaint. You are not allowed to prebook or request a spot prior to your check in when I asked the reception person if it was a possibility. In addition, when I was booking the hotel on Expedia, it stated that the parking fee was 25 Euros in the parking garage but the actual price was higher.
Vivian
Stayed 2 nights in Nov 2024