Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

5.0 star property
Luxury San Salvador hotel connected to a shopping centre, steps from Metrocentro

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Property amenity
Banquet hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is RM631
RM744 total
includes taxes & fees
24 Nov - 25 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Classic Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Pillow-top bed
  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Pillow-top bed
  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Pillow-top bed
  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Separate bedroom
  • 29.55 sq m
  • Sleeps 1
  • 1 Single Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Separate bedroom
  • 29.55 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544

What's nearby

  • Metrocentro - 1 min walk
  • Monumento al Salvador del Mundo - 2 min drive
  • Catedral Metropolitano - 4 min drive
  • Cuscatlán Stadium - 5 min drive
  • La Gran Via Shopping Center - 7 min drive

Getting around

  • Cuscatlan International Airport (SAL) - 46 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - Metrocentro - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Pollo Campestre Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Luxury family-friendly hotel refurbished in 2021 and located near Metrocentro
Located close to Colonia Médica Gastroclinic and Monumento al Salvador del Mundo, Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a Swedish massage, a facial or a body scrub at InterContinental SPA, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Brazilian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), free newspapers and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 226 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, childcare services and cots/infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers or deep-soaking baths plus eco-friendly toiletries and hairdryers
  • 39-inch LCD TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,244 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 3 2024 to November 15 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.5 per night.
Cots (infant beds) are available for USD 29.5 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:00 PM. The swimming pool will be unavailable from October 3 2024 until November 15 2024 (dates subject to change).

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel on 24 Nov 2024 start from RM 630.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 59 (subject to availability).

What time is check-out at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Checkout is at noon. Late checkout is available for USD 59 (subject to availability).

Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel located?

This family-friendly San Salvador hotel is located in the business district, within 1 mi (2 km) of Metrocentro, Colonia Médica Gastroclinic and Monumento al Salvador del Mundo. Catedral Metropolitano and Plaza Libertad are also within 3 mi (5 km).

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Sungwook, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it is Intercontinental so there is some level of expectations that goes with the name. I think its located more at an older part of town. Hotel looks dated but still good enough. Restaurants in the hotel look good. Theres a mall across the street that you can get some fast food and shopping but nothing special. If you are at an event at the national stadium like us, its in walking distance if you chose to. The only downside was you could hear your neighbors.
Stayed 1 night in Nov 2024

10/10 Excellent

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and some areas under construction but staff was exceptional. It is an older building and or rooms are a tad older BUT they keep it clean. The grounds are kept nice and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alux

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here...very much
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in Oct 2024

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate images on Expedia premium room for the hotel. Paid 3 times the amount for a premium room and the bathroom did not have the nice free-standing bathtub which was shown on the room images. bait and switch. I will not book again in this hotel. I was also charge $78 more on checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Stayed 1 night in Sep 2024

10/10 Excellent

Delinette, EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, staff was very nice and attentive to our needs would recommend this place
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, good food very friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia, Cambridge

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian, San Pedro Sula

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in the city. Safe and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Teresita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time visiting ES and we love staying at this hotel. Staff are excellent, friendly and professional. Thank you!!
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windos to the volcano view have never been cleaned
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service and very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Its one place that is in the middle of everything
Stayed 1 night in Sep 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Very happy to help and to see us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelsy, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the staff are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff and good location. Even better than the Sheraton El Presidente.
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis

Liked: Property conditions & facilities
One of the best places to stay Staff and location are perfect
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t understand how this hotel is the priciest in the city. Everything in this hotel is sub par at best. It’s on the lower end of the spectrum in most categories. There’s too much to mention in a single review but to put it in one word… Horrible!!
Stayed 2 nights in Aug 2024