Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Aerial view
Premium bedding, down duvets, pillow-top beds, in-room safe
3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is RM 1,529
Price available on 04/11/2024
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Room options

Available filters for rooms
Showing 31 of 31 rooms

Room, 1 King Bed (Renovated, Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Roll-in Shower (ADA Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Governor)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Marbella Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Suite (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Atlantic Suite)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Pool, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Ocean, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Discovery Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 2 Queen Beds (Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Resort)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Renovated, Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 43.0 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible Bathtub, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Pool, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, Roll-in Shower (ADA Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Ocean, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100

What's nearby

  • Wyndham Rio Mar Casino - 3 min walk
  • Luquillo Beach - 8 min walk
  • Wyndham Rio Mar Golf Course - 11 min walk
  • Carabali Rainforest Park - 7 min drive
  • El Yunque National Forest - 11 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 32 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬7 min drive
  • ‪5 O'Clock Somewhere Bar & Grill - ‬7 min walk
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪Jibaro's #22 - ‬7 min drive
  • ‪Terruno - ‬7 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Luxury eco-certified resort near Wyndham Rio Mar Casino
Located close to Wyndham Rio Mar Golf Course and Luquillo Beach, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort provides a golf course, a casino and 2 beach bars. With a white sand beach, beach cabanas and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment and reflexology at Mandara Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. 2 poolside bars, a swim-up bar and a free daily manager's reception are available to all guests.
Other perks at this resort include:
  • 3 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, golf privileges (optional) and a vending machine
  • Luggage storage, beach umbrellas and multilingual staff
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 400 rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with designer toiletries and baths
  • LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and eco-friendly cleaning products

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per night)
  • Secured, covered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Conference centre (21,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 12 2024 to December 1 2024 (dates subject to change):
  • One of the dining venues
  • Business centre
  • Casino/Gaming facilities
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from 26 August 2024 to 23 December 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business centre
  • Casino
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Sauna
  • Selected guestrooms
  • Hot tub
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per night (maximum of USD 1 per stay), plus a deposit of USD 75 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet, per night (maximum USD1 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM. The swimming pool will be unavailable from August 12 2024 until December 1 2024 (dates subject to change). The property will be renovating the swimming pool from August 26 2024 until December 23 2024 (completion date subject to change).

How much does it cost to stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort on 4 Nov 2024 start from RM 1,528.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 75 per night and a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Self-parking is available for USD 15 per night. Valet parking is available for USD 20 per night.

What time is check-in at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 44 per person applies.

Where is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort located?

Located in Mameyes II, this beachfront resort is connected to the convention centre and within a 10-minute walk of Wyndham Rio Mar Casino and Luquillo Beach. Wyndham Rio Mar Golf Course and Carabali Rainforest Park are also within 3 mi (5 km).

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1215 out of 2071 reviews" "
Rating 8 - Good. 437 out of 2071 reviews" "
Rating 6 - Okay. 205 out of 2071 reviews" "
Rating 4 - Poor. 109 out of 2071 reviews" "
Rating 2 - Terrible. 105 out of 2071 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It’s a beautiful resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovations, but it didn’t impact our stay too much. The location being right by the beach and a short drive from El Yunque was my favorite part! I would definitely recommend renting a car if you’re staying for a few days because there’s a lot more to do in the area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nazila

Stayed 3 nights in Jul 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Ahmed Aly

Travelled with group
I’ve been trying to resolve an issue with my invoice for weeks now, and the experience has been beyond frustrating. I’ve reached out to the billing department multiple times, even spoke with a manager, but it feels like nobody cares enough to actually help. Despite my efforts, I’m still no closer to a resolution, and it’s incredibly disappointing to be treated this way as a customer. I expected better support and accountability.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and the food at Coastal roots was phenomenal!
Stayed 3 nights in Oct 2024

8/10 Good

Maggie

Stayed 2 nights in Jul 2024

6/10 Okay

Amber

I didn’t like the staff making promises of champagne and hotel credit to listen to a presentation. After spending 2 hours of my vacation they did not remember what they said. No big deal, just will not return
Stayed 5 nights in Oct 2024

8/10 Good

Hope Lesli

Stayed 6 nights in Sep 2024

10/10 Excellent

Adnielys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia

Stayed 4 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and amazing environment!!!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Halfway between San Juan and ferry station to Culebra. Food was great at hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Joel

Stayed 6 nights in Sep 2024

6/10 Okay

Luis

Travelled with family, Business traveller
Liked: Staff & service
I paid for Swimming Pool sight and it was under construction.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the staff was absolutely wonderful. Will definitely be returning.
Stayed 4 nights in Oct 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel. The only down fall was the construction. I knew it was going on but it was really loud and when you get an "upgraded" room becuase your room is under construction don't put them right next to the construction. I did like however that they did give out water at the beach and chairs and umbrellas really helped.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed for four days and enjoyed! Great staff and food! Steps from private beach.
Stayed 3 nights in Oct 2024

4/10 Poor

Victoria luz

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No access to anything on the property as they were renovating and did not tell you until it’s time to check in a day before.
Stayed 5 nights in Oct 2024

6/10 Okay

diego

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful resort, friendly staff,
Stayed 6 nights in Oct 2024

10/10 Excellent

Meylin

Stayed 3 nights in Sep 2024