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Caribe Hilton

4.5 star property
Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Premium bedding, in-room safe, desk, laptop workspace
Beach/ocean view
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Breakfast available
  • Pool
  • Bar
  • Spa
The price is RM1,494
RM1,835 total
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Living area

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay films

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Living area

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Living area

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is RM2,249
RM2,991 total
includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
1 San Geronimo Street, San Juan, 00901

What's nearby

  • Escambron Beach - 9 min walk
  • Condado Beach - 11 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Caribe Hilton

Family-friendly resort near Escambron Beach
Located close to Fort San Jeronimo and Condado Beach, Caribe Hilton provides a swim-up bar, a poolside bar and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and beach cabanas. Treat yourself to aromatherapy, a body wrap or a body scrub at Zen Spa Océano, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature international cuisine and ocean views. The health club offers yoga classes and fitness classes; other things to do include snorkelling, basketball and beach volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as designer shops on-site and 2 coffee shops/cafes.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), 3 outdoor tennis courts and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge) and 24 meeting rooms
  • A computer station, smoke-free property and a nature reserve
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 652 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 27-inch LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 34 for adults and from USD 18 for children
  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Caribe Hilton Hotel
Caribe Hilton San Juan Resort
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Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
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Hilton Hotel San Juan
Caribe Hilton San Juan
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Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Caribe Hilton?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on 7 Jan 2025 start from RM 1,494.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribe Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribe Hilton?

Self-parking is available for USD 25 per night. Valet parking is available for USD 32 per day.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribe Hilton?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribe Hilton located?

Located in San Juan Antiguo, this beachfront resort is in the historical district and within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within 15 minutes.

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 801 out of 1442 reviews" "
Rating 8 - Good. 324 out of 1442 reviews" "
Rating 6 - Okay. 171 out of 1442 reviews" "
Rating 4 - Poor. 81 out of 1442 reviews" "
Rating 2 - Terrible. 65 out of 1442 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nichol, Muskegon

Stayed 2 nights in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. Cant wait to go back.
Stayed 5 nights in Dec 2024

2/10 Terrible

Calvin

Stayed 4 nights in Nov 2024

4/10 Poor

Chengfu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m giving 2/5 because the experience didn’t meet expectations for a hotel of this level: 1.Cleanliness: When we arrived, the shower hadn’t been cleaned at all—there was hair and dirt left from previous guests, which was really gross. 2.Sliding Door Issues: The balcony was nice for enjoying the ocean view, but there was no screen on the sliding door. If you want to keep it open to hear the waves, you risk lizards wandering into the room. 3.Temperature Problem: on our last day there, the room got up to 83°F, and the thermostat wasn’t working. I called the front desk, and while they promised someone would come ASAP, no one showed up even after one hour. 4. Missing Amenities: For the price and reputation of this hotel, I expected at least bottled water in the room daily. Instead, we only got some the day we checked in. The location and views were great, but the lack of attention to these basic details really let us down.
Stayed 4 nights in Dec 2024

6/10 Okay

Tammy Emery

Business traveller, Travelled with group
Liked: Amenities
Disliked: Staff & service
Caribe Hilton is in a good central location. The hotel was clean but had odd odors throughout the venue.The guest rooms are very outdated. The bartender at the inside bar was very rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dharani

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first trip to Puerto Rico, and I couldn’t have asked for a better experience! At the hotel, one of the staff members went above and beyond by upgrading my room to a beautifully remodeled one. The view from my room? Absolutely stunning—like something straight out of a postcard. The valet service was not only convenient but also reasonably priced, making everything so seamless. And for fellow coffee lovers like me, the property even had a Starbucks on-site—talk about a perfect touch! 😊
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Norristown

The beach is the best
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2024

6/10 Okay

Hanna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Many hidden fees. Some staff weren’t the friendliest.
Stayed 5 nights in Dec 2024

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice location. Good amenities. I don’t like how people reserve beach chairs but are hardly ever there. Should be first come first serve. Dining areas were nice. Lots of action and different groups in and out. Hotel room had a wonderful view, breeze, and was quiet. No place to hang wet suits etc.
Stayed 4 nights in Dec 2024

6/10 Okay

Marshella

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is beautiful unfortunately the power went out and the elevators didn't work so we had to use the service elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

Kateryna, Seattle

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Shreyas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Hipolita

Stayed 1 night in Aug 2024

2/10 Terrible

Yiwen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bad stay during the recent trip to Caribe Hilton. 1. About Hotel stuff Hotel stuff has really bad service and not friendly at all. They give you attitude most of the time. Not allow earlier check in, not giving suggestions by tour. They topically say they are not sure and don’t know. Few of them are really nasty rude. 2. About breakfast This hotel has bad breakfast, cold breakfast $20/person, hot breakfast $40/person. Food are too basic and not trying to offer better dining experience. Based on the price , I would say horrible. 3. About Amenities This hotel close the pool and beach too early. Open the beach and pool too late. If you want to go get sunshine on hotel beach, you will missed. We have to walk all the way to next public park because hotel still not let you in before 7 am. 4. About environment At night pool, beach has no lights on, horrible saving energy. From the most expensive ocean balcony room you could see all dark only the next sports center gate. 5. Hotel Cleanness Carpet is wet and smelling and old dirty. Because this is an old hotel. 6. About transportation and parking Caribe Hilton valet parking staff trained to fool customers. You can take a uber like $3-4 to the castle or old town San Juan. They told you to get a cab. Charge $15-20 plus tips for 4-5 mins ride. I’m sure cab drive share the interest with hotel. Uber is super cheap, do not ask them to help you get a cab by hotel entrance. Parking is $25/day. $6/hour Horrible
Stayed 4 nights in Nov 2024

6/10 Okay

Ted

Stayed 3 nights in Nov 2024

2/10 Terrible

Ramzi

Disliked: Staff & service, property conditions & facilities
Awful staff, very rude during checkout. Asked about the surprise resort fee of $42/night and they said it’s my fault for not reading the fine print.
Stayed 4 nights in Nov 2024

8/10 Good

Siddhartha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sade

Stayed 3 nights in Oct 2024

10/10 Excellent

Gelyn Pascuala Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 7 nights in Nov 2024