8/10 Good
Karen
Travelled with partner
29 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I was so excited about staying at this property. I’d like to give it a 5 star but for the reason below have given it a 4 star. The hotel looked to be beautiful (Rick Steves highly recommended hotel) but when we checked in they took us to a less desirable location and building down along a different street. The apartment itself was clean and nice but we didn’t get to enjoy the beautiful old hotel. Had the description said it wasn’t in the hotel itself I would not have chosen that room. When we were asked what time we’d like breakfast we said 8:30am the following morning but when we arrived they had no room for us A lovely coulple from Chicago kindly offered to have us join them so that was very generous of them. I think if they know most of their guest are coming for 8:30am they could have suggested coming earlier or later!? Maybe they should physically write down when people are requesting their preference for brrakfast!? The breakfast choices itself were amazing. The staff were friendly etc….but my biggest disappointment would be not physically staying in the gorgeous, old hotel. It was a splurge for us and I was so excited to stay there but was sadly disappointed. So maybe try to confirm the room you’d like and make sure it’s actually in the hotel itself!? The town of Rothenburg Ob Der Tauber was AMAZING! Must see old walled town! We did the night watchman’s tour in the evening and that was fun.
Karen
Stayed 1 night in Oct 2024