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Grand Palladium Vallarta Resort & Spa - All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Punta de Mita Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Exterior
Down duvets, memory-foam beds, free minibar, in-room safe
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
The price is RM1,704
RM1,704 total
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Memory foam bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Pool
Hot tub
All-inclusive
Spa
8.4 out of 10, Very good, (1178)
The price is RM1,270
RM1,537 total
includes taxes & fees
4 Jan - 5 Jan 2025
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort
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About the area

Map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734

What's nearby

  • Punta de Mita Beach - 20 min walk - 1.7 km
  • Destiladeras Beach - 5 min drive - 5.0 km
  • Litibu Golf Course - 6 min drive - 7.1 km
  • Punta Mita Golf Club - 7 min drive - 6.5 km
  • El Anclote Beach - 7 min drive - 5.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Manatees Pool Lounge - ‬3 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Árbol - ‬7 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Upscale all-inclusive property near Punta de Mita Beach
Located close to Litibu Golf Course and Destiladeras Beach, Grand Palladium Vallarta Resort & Spa - All Inclusive provides a free breakfast buffet, a swim-up bar and a poolside bar. This property is a great place to bask in the sun with a private beach, beach massages and sunloungers. Take some time to relax at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include basketball, volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, a local area shuttle and a free beach club on-site
  • Babysitting (surcharge), a porter/bellboy and wedding services
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 517 individually furnished rooms boast comforts, such as private indoor hot tubs and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with Jetted bath and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 30 per person, per day and includes use of: sauna; spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on 10 Jan 2025 start from RM 1,703.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Vallarta Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, football, tennis and more.

Where is Grand Palladium Vallarta Resort & Spa - All Inclusive located?

Nestled on the beach, this Punta de Mita property is within 3 mi (5 km) of Punta de Mita Beach, El Anclote Beach and Destiladeras Beach. Punta Mita Golf Club and Litibu Golf Course are also within 6 mi (10 km).

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything overall was great. Friendly staff, yummy food. Loved the quiet pool… we spent all 10 days there. Lots of walking up/down which was okay for us. Hotel was stairs only. The only thing that made me uneasy is that there was a motion sensor in our room- I’m not sure what it was for but would love to know. That alone would make me not stay there again. Room was clean, A/C worked. Entertainment wasn’t very good, we just brought cards down to the common area in the evenings and did our own thing instead. Transportation from the hotel could have been better (there are not any shuttles that take you from airport to resort like most)

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful people and excellent food selections, but facility a bit tired and dated. Also, insufficient capacity at beach/poolside for people wanting deck/lounge chairs.
Stayed 5 nights in Nov 2024

8/10 Good

Dacotah Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 8 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Samantha Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the beach was amazing. With a few different pool options, activities around the property and nightly shows it’s hard to get bored!
Stayed 7 nights in Nov 2024

6/10 Okay

Celeste, Jurupa Valley

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Chinchu

Poor…
Stayed 4 nights in Nov 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of mature green space while not being over crowded.
Stayed 8 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, friendly staff. My only complaint was the buffet, no salad area.
Stayed 4 nights in Oct 2024

8/10 Good

Deysy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general la calidad del hotel es buena considerando calidad-precio. Solo recomendaría que la atención del personal fuera mejor, ya que nos negaron el servicio de alimentos(mesera y cheff)en al área de alberca del Family -selection a las 5:20 pm, siendo que el servicio termina a las 6:00 de la tarde, hasta que el mesero Carlos escucho el tema y el muy amablemente nos atendió y nos llevó de comer . De verdad creo que son detalles que arruinan el trabajo de todos los demás, si no fuera por el mesero Carlos mi satisfacción hubiera sido muy mala, pero gracias a ese tipo de trabajadores que salvan a todo!! Felicidades Carlos de área de alberca
Stayed 1 night in Sep 2024

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

lila

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is the most awful place. They haggle you for everything. The pool is small. The bed is very uncomfortable. Sheets are changed every 3-4 days. We’re so disappointed! Expedia shouldn’t offer this resort as a 7.2. I would be generous to give them a 2.
Stayed 7 nights in Sep 2024

6/10 Okay

LAURA LORENA

Liked: Staff & service
Más limpieza en piscina
La limpieza de las albercas y el área de al rededor dejó mucho que desear, en cambio las habitaciones muy limpias,
Stayed 3 nights in Sep 2024

8/10 Good

Arvind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent restaurants in the all inclusive, though reservations were tough. Great private beach and bars at the beach and the pool! Rooms were alright for the price and overall good experience for a couple nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Liked: Property conditions & facilities
Very friendly and helpful staff. Good food.
Stayed 8 nights in Aug 2024

6/10 Okay

Gloria

Travelled with family
Disliked: Staff & service
Bad experience because they request an extra payment saying that the price given by hotels app was wrong. Also the restaurant reserved was not good. And other restaurants at the hotel were full
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Travelled with family
Stayed 4 nights in Aug 2024

2/10 Terrible

Luis, tepic

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service, dont stay there
Stayed 2 nights in Aug 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Think time share for locals. Not close to any city site seeing. We asked about a taxi and was told”it’s mostly safe”. I was initially bugged as soon as I got there to sit and buy in a time share. I paid full price for this hotel! Why am I being bugged! We left two days early and couldn’t get our money back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jessica Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

cindy

Stayed 2 nights in Jul 2024

10/10 Excellent

lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención, cocina, e instalaciones. Osmar, bellboy; muy buen elemento en su equipo de trabajo.
Stayed 1 night in Jul 2024

10/10 Excellent

Celina

Stayed 4 nights in Jul 2024

2/10 Terrible

Mariel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS RESORT!!!!!!! We stayed here in March and I’m still angry at how horrible it was. - smelled like sewage everywhere - food was disgusting - rooms dirty and not worth the nightly rate - the beach is rocky and crowded; not enough palapa’s. I don’t think there was a single lounger This resort is a waste of your hard earned money. Stay at the Iberostar or somewhere else. I wish I read the reviews better before we booked.
Stayed 4 nights in Mar 2024