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Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Rooftop bar, ocean views, open daily
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is RM400
RM443 total
includes taxes & fees
30 Nov - 1 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Minibar, in-room safe, desk, blackout curtains

Superior Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, blackout curtains

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Hot tub
Spa
Kids pool
9.0 out of 10, Wonderful, (1000)
The price is RM440
RM485 total
includes taxes & fees
17 Nov - 18 Nov
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About the area

Map
Rua de Monchique, 35-41, Porto, 4050-394

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Casa da Música - 3 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Upscale eco-certified hotel near Ribeira Square
Near Porto Cathedral and Porto Historic Center, Neya Porto Hotel provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to aromatherapy, a hot stone massage or hydrotherapy at the on-site spa. The on-site local cuisine restaurant, Viva Porto, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Additional perks include:
  • Continental breakfast (surcharge), free bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A 24-hour front desk, massage treatment rooms and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 124 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Changing tables, highchairs and children's books
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with baths or showers and free toiletries
  • Art supplies, childcare services and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to October 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Is Neya Porto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Neya Porto Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 30 Nov 2024 start from RM 400.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neya Porto Hotel?

Self-parking is available for EUR 20 per day.

What time is check-in at Neya Porto Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Neya Porto Hotel?

Checkout is at noon.

Where is Neya Porto Hotel located?

This family-friendly Porto hotel is located in the historical district, within a 15-minute walk of Museum of Port Wine and Ribeira Square. Porto Cathedral and Porto Historic Center are also within 1 mile (2 km). Monchique Stop and Alfândega Stop are within a 5-minute walk.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 478 reviews" "
Rating 8 - Good. 95 out of 478 reviews" "
Rating 6 - Okay. 27 out of 478 reviews" "
Rating 4 - Poor. 4 out of 478 reviews" "
Rating 2 - Terrible. 11 out of 478 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and wonderful brunch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony, stone walls, rooftop bar, massager
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Cirencester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous clean hotel with lots amenities, including a beautiful cloister that nobody seemed to use which connected to the spa area. The lady in the spa area took time to give a guided tour of the area and it seemed so chilled. The bar area had a lovely view along the river which was lit up nicely at night. The food and drink provided was a really good standard and often brought to the bar area by a robot waitress. I booked the VIP package for the room as we were celebrating and this was amazing. The main part of the town was within walking distance but was well serviced by bus or tram if you don't fancy walking. I would highly recommend this hotel for your stay in Porto. Enjoy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mujiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

hager

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular. The hotel is very elegant and clean. The hotel design is very inviting and modern.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jairo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Neya Porto. What sold us was the rooms facing the river. The photos depict the amazing views of the river from those rooms. The other great part was the location of it made the hotel very quiet at night. Quick and easy uphill walk to all the restaurants and shops which is exactly what we were looking for. We had an early tour one morning and had to leave for the airport early another so we did the breakfast included option and were really glad we did. Great options for a quick and easy breakfast. Highly recommend this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, restaurant and bar a little overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! Great service! Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

JUANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Philadelphia

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024

4/10 Poor

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. I will not recommend it to no one.
Stayed 3 nights in Sep 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice room, breakfast buffet is fabulous and healthy, dinner was good, however, service takes a long time in restaurants, no facecloths or kleenex in room
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the NEYA hotel. I would highly recommend anyone considering it. It is a long the Duoro river with no obstructions in the stunning view. Very relaxing environment. The breakfast was delicious and always a bonus to have included in the price.
Stayed 3 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
There included breakfast was beautiful and delicious. The rooms were Christine and the hotel incredibly quiet. I short walked to the historic cultural centre of town and views from every perspective!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from our balcony! Breakfast with wide variety of fresh baked pastries, fresh squeezed juices, cappuccino/espresso/coffee choices, cheeses and prosciutto, fresh eggs and fresh fruit selections. Gracious, welcoming, friendly, helpful staff. Bikes to borrow for the day/hour! Didn’t have kiddos with us but there were lots around and were well accommodated. Staff appeared to speak a variety of languages incl English, at least one spoke French, Spanish.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Douro River. Spacious rooms and loved hanging around later in the evenings on roof top cafe. Hotel is very clean and sustainable. Staff were friendly and helpful. Walking distance to riverfront promenade.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024