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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
Hotel in Surprise with free breakfast and 24-hour fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is RM481
RM548 total
includes taxes & fees
13 Oct - 14 Oct
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

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Outdoor pool, pool umbrellas, pool loungers
Windmill Suites Surprise, Ascend Hotel Collection
Pool
Hot tub
Breakfast included
Pet-friendly
8.6 out of 10, Excellent, (1001)
The price is RM461
RM526 total
includes taxes & fees
28 Oct - 29 Oct
Windmill Suites Surprise, Ascend Hotel Collection

About the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min walk
  • Wildlife World Zoo and Aquarium - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 19 min drive
  • Westgate Entertainment District - 19 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express Surprise, an IHG Hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Express check-out, concierge services and a 24-hour front desk
  • A gift shop, a TV in reception and free newspapers
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 115 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 581 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Surprise, an IHG Hotel?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise, an IHG Hotel on 13 Oct 2024 start from RM 480.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Surprise, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Surprise, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Surprise, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surprise, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Surprise, an IHG Hotel located?

Situated in Surprise, this hotel is within 1 mile (2 km) of Surprise Stadium and Sun Village Golf Course. Banner Del E Webb Medical Center and Destiny Springs Healthcare are also within 3 miles (5 km).

Holiday Inn Express Surprise, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1001 reviews" "
Rating 8 - Good. 181 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

dorothy a

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good as always..!!
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Very clean and comfortable rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and cleanliness. Breakfast is outstanding!
Stayed 5 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and help make our stay very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy, Surprise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Wonderful stay! Will definitely recommend and visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and caring staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff, great breakfast, room was clean and comfy
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very clean and well maintained. Will stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Fortis, Las Vegas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key stop working first day
Stayed 1 night in Aug 2024

8/10 Good

Brian, Puyallup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really noisy. Glad the A/C was on all night to drown out the kids jumping and running in the rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

Yufei

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option if you are in town for baseball at Rangers/Royals field. Great staff. Very clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel amenities are great. Breakfast was worth it on it’s own. Plenty of ice machines, eater fountain and fitness center is decent. Staff is nice.
Stayed 5 nights in Jul 2024

2/10 Terrible

Mary, Prescott

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and person at front desk was super friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while we were in town visiting family. Love that the hotel was so clean throughout the lobby, dining area and the hotel. It was over 100 degrees during our whole stay so we got to enjoy the pool and they had it fully stocked with lots of clean towels. All of the staff was so friendly and welcoming. Even the maids and the ladies cleaning the lobby and dining area. The only issue we had was when we first checked in, we were told the breakfast buffet was 7am-11am on weekends and 7am-10am on weekdays but when we went down by or breakfast on a week day, the breakfast buffet was closed and we were told by another staff member that breakfast during the week and at 9am? So it was a little annoying being told 2 different things by 2 different employees. I feel like everyone should be on the same page with things like that. Other than that, we enjoyed our stay. It was nice, clean and quiet. Would definitely stay again.
Stayed 5 nights in Aug 2024

10/10 Excellent

talalemotu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Angeliegh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great accommodations
Stayed 1 night in Jul 2024

10/10 Excellent

Angeliegh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Angeliegh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a great stay and a great location.
Stayed 2 nights in Aug 2024