Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pamukkale White Heaven Suite Hotel

Exterior
Exterior
Point of interest
Point of interest
Exterior

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Room service
    Room service
The price is RM501
RM561 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 1 King Bed

Deluxe Family Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Bed

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About the area

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160

What's nearby

  • Pamukkale Travertine Terraces - 9 min walk - 0.8 km
  • Pamukkale Natural Park - 9 min walk - 0.8 km
  • Hierapolis - 11 min walk - 1.0 km
  • Pamukkale Thermal Pools - 17 min walk - 1.4 km
  • Cleopatra Pools - 19 min walk - 1.7 km

Getting around

  • Goncali Station - 14 min drive

Restaurants

  • ‪White Dragon Restaurant - ‬6 min walk
  • ‪Hiera Coffee & Tea House - ‬6 min walk
  • ‪Kayaş Wine House - ‬8 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪Ottoman House Restaurant & Cafe - ‬6 min walk

About this property

Pamukkale White Heaven Suite Hotel

Family-friendly hotel revitalised in 2022 and located near Pamukkale Travertine Terraces
Located close to Traverter Street and Pamukkale Natural Park, Pamukkale White Heaven Suite Hotel provides free continental breakfast, an airport shuttle and a swim-up bar. Take some time to relax at the on-site spa. The on-site Turkish cuisine restaurant, teras, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a free food/drink shopping service.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking, valet parking and extended parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • A porter/bellboy, a front desk safe and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Highchairs, children's slippers and children's dinnerware
  • Bathrooms with heated floors and hydromassage showers
  • 47-inch LCD TVs with satellite channels and DVD players
  • Wardrobes/cupboards, balconies and heated floors

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 0 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • teras

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Communal living room
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 1 per vehicle (return, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Frequently asked questions

Does Pamukkale White Heaven Suite Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 8:30 AM to 11:00 PM.

How much does it cost to stay at Pamukkale White Heaven Suite Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Pamukkale White Heaven Suite Hotel on 26 Nov 2024 start from RM 500.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pamukkale White Heaven Suite Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Pamukkale White Heaven Suite Hotel?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Pamukkale White Heaven Suite Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pamukkale White Heaven Suite Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Pamukkale White Heaven Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 1 per vehicle applies.

Where is Pamukkale White Heaven Suite Hotel located?

This family-friendly Denizli hotel is located on the Strip, within a 10-minute walk of Traverter Street, Pamukkale Travertine Terraces and Pamukkale Natural Park. Hierapolis and Pamukkale Thermal Pools are also within 1 mi (2 km).

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 477 reviews" "
Rating 8 - Good. 55 out of 477 reviews" "
Rating 6 - Okay. 16 out of 477 reviews" "
Rating 4 - Poor. 8 out of 477 reviews" "
Rating 2 - Terrible. 9 out of 477 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at White Heaven Suite Hotel, a charming family-run business, and I can't recommend it enough! The customer service was exceptional, with staff going above and beyond to ensure that we had everything we needed and more. We were pleasantly surprised with a complimentary room upgrade, which was incredibly spacious and featured a very comfortable bed—perfect for a restful night's sleep. The Turkish breakfast offered was a delightful experience, with a variety of delicious options to choose from. What truly stood out was the thoughtful gesture of providing towels and shampoo for our visit to Pamukkale after check-out. It’s these little details that make a big difference! If you're looking for a place to stay in this area, White Heaven Suite Hotel is definitely the top choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-owned hotel offers a warm, homely atmosphere with a personal touch. The breakfast is truly exceptional, standing out far above what other hotels typically provide.
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Atousa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, friendly staff. I highly recommend it. 🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Maricarmen

Stayed 1 night in Oct 2024

8/10 Good

Nelsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lymarose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Turkish hospitality. Genuinely friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff went out of their way to make our stay in Denizli an enjoyable experience. Front desk staff and other staff were very friendly and helpful. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

Shehnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded our expectations. The quality of the property, the rooms, location were all exceptional but the most significant was the quality of the owner’s and staff. They went above and beyond to make sure we felt at home. The breakfast was extensive, a free glass of wine in the evening, and they even drove us up to the top of the entrance to the thermal pools and wouldn’t accept any payment! All in all the Best we could have hoped for.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a great Turkish breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Property conditions & facilities
Stayed one night while traveling Trukiye Beautiful hotel with excellent service
Stayed 1 night in Sep 2024

6/10 Okay

Dung

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On vacation we usually ask the hotel for local tours but this hotel we can't trust
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room . Ali the owner is very helpful and friendly. Great overnight stay when visiting the sights. Generous breakfast too.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very friendly for example lending us a guide book so we didn't need to buy one, giving recommendations of local restaurants and chasing after us to offer us bottles of chilled water whenever we were going out (which is important as it was very hot when we were there in August - circa 37 degrees every day).
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing day at Pamukkale pools
The hotel is owned by one person and very well Managed. The room was clean, large and very comfortable. Breakfast was very healthy, served at your table, though vegetarian had eggs of your choice. The owner, Mr Ali, was very welcoming and was there to greet us even after 09:30 PM when we checked in. He also arranged for us to be dropped off at the South Gate of the travertine pools and gave us useful tips on ways to navigate the sights there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dante

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Super nice owner and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Great pool to relax by. Walkable to everything. Best free breakfast I have ever had. Thanks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Alain

Stayed 2 nights in Aug 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but wish we had been there for longer! Great hotel and food
Stayed 1 night in Aug 2024