Hilton Garden Inn Ottawa Airport

3.0 star property
Ottawa hotel in Gloucester with fitness centre and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Indoor pool, pool loungers
Exterior
Down duvets, desk, blackout curtains, soundproofing
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
The price is RM424
RM504 total
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Evolution, Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Evolution, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Evolution Conference)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Evolution, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Evolution, Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Evolution, Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1

What's nearby

  • Ernst & Young Centre - 10 min walk
  • Rideau Canal - 5 min drive
  • Rideau Carleton Raceway - 7 min drive
  • Carleton University - 7 min drive
  • TD Place Stadium - 10 min drive

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel located in Gloucester
Consider a stay at Hilton Garden Inn Ottawa Airport and take advantage of shopping on-site, laundry facilities and a fireplace in reception. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Garden Grille & Bar, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, meeting rooms and wedding services
  • Guest reviews give top marks for the dining options, overall value and helpful staff
Room features
All 326 rooms boast comforts such as air conditioning, as well as thoughtful touches such as desk chairs and sound-insulated walls. Guest reviews highly rate the cleanliness, size rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10.95 to 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from 11 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 16.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on 17 Nov 2024 start from RM 424.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Airport?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Ottawa Airport?

Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of CAD 50 (subject to availability).

What time is check-out at Hilton Garden Inn Ottawa Airport?

Checkout is at 11:00 AM. Late checkout is available for CAD 100.00 (subject to availability).

Where is Hilton Garden Inn Ottawa Airport located?

Located in Gloucester, this hotel is 0.5 mi (0.8 km) from Ernst & Young Centre and within 3 miles (5 km) of South Keys Shopping Centre and Rideau Canal. Rideau Carleton Raceway and Mooney's Bay Park are also within 6 miles (10 km).

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1098 out of 1909 reviews" "
Rating 8 - Good. 506 out of 1909 reviews" "
Rating 6 - Okay. 156 out of 1909 reviews" "
Rating 4 - Poor. 85 out of 1909 reviews" "
Rating 2 - Terrible. 64 out of 1909 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Watching the planes.
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I made an online reservation and when we arrived we were taken next door to the Fairmont by Marriott because the Hilton could not honour their reservation. I was told that the cost would be the same. The person at the front desk was upset by us being there an started to complain about the Hilton. It was 2 am we had a crying enfant and a 4 year old and had been on planes and in airports since 6am. Finally the person from the Hilton came over and straightened it out. Was not impressed with the way either hotel handled the situation.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Pool was a bonus. Heat controls did not work well at all. Because of the renovations the bugs need to be controlled. Staff and meals where excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Lindsey

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

zero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious and clean. We had problems with the TV. There were many times the program would be interrupted with the "No Signal" screen. Recommend having the pillows in the closet be made available on the bed. Including breakfast with our stay would have been a nice incentive to come back.
Stayed 1 night in Nov 2024

8/10 Good

Shae, Thorndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations taking place but you’d never know. Quiet, clean. Decent restaurant on site. Close to airport but not much else.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

2/10 Terrible

Ovuakporaye Dennis

Did not go
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Faith

Business traveller
Liked: Cleanliness
The room was freezing. I increased thew temp to 80F and there was still cold air coming through the vents. The breakfast that I though was included was apparently missed on the website even though it was the main filter when I was choosing the room. Just disappointing.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry, Any city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double queen room was so spacious and clean. Comfortable beds. Small sofa. Coffee maker. Clean bright bathroom. All you need!
Stayed 1 night in Oct 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well maintained and clean
Stayed 4 nights in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

regina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and very quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to where we needed to go
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Erika

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is not walkable to any eating establishment but does have a restaurant on-site. I was not impressed with the restaurant food and thought that it was overpriced for what you get. There were only 3 lamps in the guest room and no overhead light, not enough light to make it any more than just dim. The desk lamp would not stay up and the shades on the other lamps were broken. The fan in the bathroom was overly loud and the faucet handle leaked. There was no full size mirror. This property is probably average for the price and it's best feature is it's convenience to the airport.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Used to be great there for one night and asked for a noon checkout. Told no i would have to speak to a manager next day. Really, i have to get up anyway, whats the point. I used to stay there all the time, this was the first for awhile and i wont go back. Others at the airport have restaurants nearby. Staff and the restaurant used to make up for the isolation of the hotel but no more.
Stayed 1 night in Oct 2024

2/10 Terrible

Randall

Disliked: Property conditions & facilities
Continuous loud humming in the room made it impossible to sleep. Also decor would have been relevant in the 60’s.
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Clayborn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay overall. Hope to see the menu have new additions next year!
Stayed 3 nights in Oct 2024

10/10 Excellent

lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the Hilton Garden Inn was absolutely astounding. Every single employee we came across was extremely friendly and helpful. From the front desk staff, restaurant staff to the housekeepers -so professional and welcoming. I would gladly and confidently recommend this hotel. Hilton, whatever your employee customer-service program is at this facility, ITS WORKING!!
Stayed 4 nights in Oct 2024

6/10 Okay

Fouzia

Stayed 1 night in Oct 2024