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St Giles House Hotel

3.5 star property
Hotel with a full-service spa, a short walk to Norfolk Broads

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for St Giles House Hotel

Interior
Exterior
Front of property
Premium bedding, minibar, individually decorated, individually furnished
Indoor wedding

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Bar
    Bar
  • Breakfast available
    Breakfast available
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Twin Room (not dog friendly)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Portable fan
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Junior Suite (not dog friendly)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Smart TV
Premium bedding
Portable fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Living area

Georgian Suite (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Portable fan
Blackout curtains
Premium bedding
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Superior Double Room (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Portable fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Executive Double Room (not dog friendly)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Portable fan
Blackout curtains
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

The Georgian Double (dog friendly)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Portable fan
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

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The price is RM607
RM729 total
includes taxes & fees
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About the area

Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich Theatre Royal - 4 min walk
  • Market Place - 4 min walk
  • Norwich Castle - 12 min walk
  • Norwich Cathedral - 13 min walk
  • Carrow Road - 6 min drive

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Micawbers Tavern - ‬5 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪The Temple Bar - ‬4 min walk
  • ‪The Bengal Spice - ‬4 min walk
  • ‪Kofra - ‬2 min walk

About this property

St Giles House Hotel

Hotel located in Norwich City Center
At St Giles House Hotel, you can look forward to a terrace, a bar and conference space. Treat yourself to a detox wrap, a body treatment or reflexology at the on-site spa. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a lift
  • Wedding services, luggage storage and coffee/tea in reception
  • 3 meeting rooms, massage treatment rooms and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.95 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Cots (infant beds) are available for GBP 25.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 14.95 for adults and from GBP 7.47 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Is St Giles House Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at St Giles House Hotel?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at St Giles House Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.00 (subject to availability).

Where is St Giles House Hotel located?

Located in Norwich City Center, this spa hotel is within a 10-minute walk of St Giles Church and Norfolk Broads. Binham Priory and Norwich Guildhall are also within 5 minutes. Norwich Station is 17 minutes by foot.

St Giles House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 225 reviews" "
Rating 8 - Good. 79 out of 225 reviews" "
Rating 6 - Okay. 33 out of 225 reviews" "
Rating 4 - Poor. 16 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean friendly staff, but it said bar 24/7,yet was closed at 10pm, no nightcap. For four stars I expected filter coffee,I hate instant so morning coffee for me😕
Stayed 2 nights in Oct 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jade

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable beds but the rooms need to be refurbished
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Mixed feelings about this hotel
The beds were tired, the shower leaked into the bedroom and the bathroom extractor fan went on for 40 minutes. On the plus side great location, desk staff were very friendly and parking was secure
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Not for business, ok for pleasure
I recently stayed at the St Giles on a business trip. Couldn't fault the people who work there, absolutely everyone I interacted with was wonderful. Areas for improvement: one of the light bulbs wasn't working in the room and hadn't been changed, and the lighting in the room in general was very dark when trying to work. There were no accessible plug sockets in the room to plug my laptop in - again tricky when working. I ended up doing a zoom call sat on the floor plugged into a socket under a dressing table (not desk) by unplugging the fridge because of a lack of access. I accept the hotel is old but these are really basics that most people will need and so perhaps thought to renovating with the end user in mind might be useful. The TV didn't work properly for poor signal which is easily resolved. The water took a considerable time to warm up which is fine if you're not in a hurry to get somewhere. All in all, if you're going to Norwich for a leisurely trip and not in a hurry then this hotel is probably for you. If you need efficiency and the ability to work it's probably not the best choice.
Stayed 2 nights in May 2024

6/10 Okay

Marcus

Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Joanne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.
Stayed 1 night in May 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room and an excellent environment. Close to historic parts of Norwich.
Stayed 1 night in Apr 2024

4/10 Poor

Dot

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had to hunt for receptionist for quite some time, approaching 10 mins. Found a body eventually and receptionist arrived. Very efficient check in and service after that. Bathroom v basic. Breakfast not too good. Felt that manager was trying hard but some staff perhaps needed more training.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Fabulous location Friendly service Beautiful hotel with character
Stayed 1 night in Apr 2024

8/10 Good

Martin

Stayed 1 night in Apr 2024

6/10 Okay

john

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
If is convenient. A little tired. Bathroom needed an upgrade.
Stayed 2 nights in Mar 2024

6/10 Okay

john

Liked: Cleanliness
It was relatively expensive and bit eccentric, a blend of stylish and unloved. Shower was tired and old. Would stay again if other options not available.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

6/10 Okay

lizabeth

Travelled with group
Liked: Cleanliness, staff & service
This was more “barebones” than it appears in photos. A bit worn, but clean and the staff was very kind and helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Stayed 1 night in Mar 2024

4/10 Poor

Alex

Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in the centre of Norwich
Fantastic value for money hotel right in the centre of Norwich - as long as you’re staying midweek? It’s not perfect - my room was looking a little tired and that was after an upgrade. You have to expect a few minor issues but you’re supporting an independent hotel. There is car park right in the middle of town which can be a challenge to reach. The entrance from the car park isn’t too grand and it’s a guess where the reception is. It needs a bit of money spending on it and could do with a chef in the evening but I’m guessing they’ll get there. The staff are all very helpful and an asset to the hotel. I will be staying at St Giles again.
Stayed 1 night in Feb 2024

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in central Norwich!
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort
Appalling!
We stayed in the grand suite for one night. On entering the suite there was a smell of bad drains. One of the bathrooms was locked and we were not allowed the key. The shower room had a blocked sink and the toilet seat was poor quality plastic and had to be held up by hand when using.The upholstery in the sitting room was badly stained and ripped. The furniture was of poor quality. There was damp in several areas. The bedding was flimsy. The wood flooring was unstable in places. The windows were single glazed and allowed traffic noise during the night. There were no robes or slippers. Toiletries were underwhelming. We complained immediately and asked to see the manager or for her to contact us. We were told that was not possible and that we must contact her by email. This we did but she did not have the courtesy to reply. Breakfast service was poor and the food average. The hotel had an air of neglect. We have since learned that the “St Giles House Hotel” is up for sale.
Stayed 1 night in Feb 2024

10/10 Excellent

Traci

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly helpful staff in a great location.
Stayed 1 night in Feb 2024