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Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and 24-hour business centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Premium bedding, down duvets, in-room safe, laptop workspace
Front of property
Interior
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Superior Double Room, Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room Superior With Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard With Street View

Premium bedding, down duvets, in-room safe, laptop workspace

Double Room Standard With Street View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Superior With Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • History Museum - 5 min walk - 0.5 km
  • Puerto Natales Casino - 5 min walk - 0.5 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Mirador Cerro Dorotea - 16 min walk - 1.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Hotel in the city centre
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a porter/bellboy and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 110 rooms have comforts such as premium bedding and heated floors, as well as thoughtful touches such as free WiFi and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, heated floors and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Costaustralis?

Self-parking is free at this property.

What time is check-in at Hotel Costaustralis?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Costaustralis?

Checkout is at noon.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costaustralis located?

Located in the heart of Natales, this hotel is steps away from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 439 reviews" "
Rating 8 - Good. 117 out of 439 reviews" "
Rating 6 - Okay. 28 out of 439 reviews" "
Rating 4 - Poor. 16 out of 439 reviews" "
Rating 2 - Terrible. 17 out of 439 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
Stayed 1 night in Dec 2024

8/10 Good

Matilde Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to shops . The room was warm that I have to open the window but too noisy with cars passing through!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Helen, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can, get a room with a sea view!! It is worth the extra cost and it is spectacular, unless you are a light sleeper and bothered by cars and trucks driving by. I had a number of issues which the front desk staff worked hard to resolve and make me happy and i appreciated their efforts. High marks for friendliness and helpfulness. Reservations responses, on the other hand, were non-existant and unhelpful. The breakfast is complete and good. Nothing to write home about.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with awesome landscaping views!
Stayed 1 night in Nov 2024

8/10 Good

paulina, Cabo San Lucas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Classical style hotel in front of lake
Stayed 3 nights in Oct 2024

8/10 Good

Lela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Staff was very friendly and helpful. Street noise was the only real issue.
Stayed 3 nights in Oct 2024

8/10 Good

Lynda

Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
Stayed 2 nights in Oct 2024

8/10 Good

Roxy

Stayed 3 nights in Oct 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent stuff. Good customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Stayed 2 nights in Sep 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ZIHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back!
Lovely hotel, great location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Denys

Stayed 2 nights in Jul 2024

10/10 Excellent

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and warm room! Nice lake view!
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in every way. Staff incredibly helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Buck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024