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Smart Hotel Napoli

4.0 star property
Art Deco inn connected to the convention centre in Naples City Centre with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smart Hotel Napoli

Aerial view
Bar (on property)
Bar (on property)
Front of property
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is RM320
RM395 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Quadruple Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, Mezzanine

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera Standard (Tripla)

Premium bedding, down duvets, pillow-top beds, minibar

Camera Standard (Tripla)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Patio, Ground Floor

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Patio, Ground Floor

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Holiday Inn Naples, an IHG Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (1004)
The price is RM365
RM491 total
includes taxes & fees
22 Nov - 23 Nov
Holiday Inn Naples, an IHG Hotel
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About the area

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133

What's nearby

  • Molo Beverello Port - 6 min walk - 0.6 km
  • Castel Nuovo - 7 min walk - 0.7 km
  • Port of Naples - 9 min walk - 0.8 km
  • Via Toledo - 13 min walk - 1.1 km
  • Piazza del Plebiscito - 18 min walk - 1.5 km

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples International Airport (NAP) - 44 min drive

Restaurants

  • ‪Ristorante Bambù - ‬6 min walk
  • ‪Il Comandante - ‬6 min walk
  • ‪Mercure Napoli Centro Angioino - ‬6 min walk
  • ‪A Taverna Do'Re Ristorante - ‬7 min walk
  • ‪Fashion Wok - ‬7 min walk

About this property

Smart Hotel Napoli

Upscale inn near Molo Beverello Port
Close to Port of Naples and Castel Nuovo, Smart Hotel Napoli provides a free breakfast buffet, an art gallery on-site and designer shops on-site. The on-site Italian cuisine bistro, Molo10, offers breakfast, dinner, light fare and ocean views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), multilingual staff and smoke-free property
  • A 24-hour front desk, a front desk safe and concierge services
  • 1 meeting room, a dock and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 63 individually furnished rooms feature perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and bidets
  • 42-inch Smart TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10, per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Frequently asked questions

Is Smart Hotel Napoli pet-friendly?

Yes, this inn allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Smart Hotel Napoli?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Smart Hotel Napoli on 24 Nov 2024 start from RM 320.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Smart Hotel Napoli?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Smart Hotel Napoli?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Smart Hotel Napoli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Smart Hotel Napoli located?

Located in Naples City Centre, this inn is within a 10-minute walk of Maritime Station, Molo Beverello Port and Castel Nuovo. Port of Naples and Galleria Umberto I are also within 15 minutes. Napoli Marittima Station is only a 2-minute walk and Via Colombo - Porto Tram Stop is 6 minutes.

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 253 out of 411 reviews" "
Rating 8 - Good. 108 out of 411 reviews" "
Rating 6 - Okay. 33 out of 411 reviews" "
Rating 4 - Poor. 9 out of 411 reviews" "
Rating 2 - Terrible. 8 out of 411 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adjacent to the port and is convenient for the ferry.
Stayed 1 night in Oct 2024

6/10 Okay

antonella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, excellent rooms, spacious and clean. The reception staff is very nice. Breakfast average (plenty of choice but not the best quality). The bar inside the hotel is quite expensive and the service is poor. (We ordered aperitivo and the crisps were all crumbled that needed a spoon to be eaten, and nothing else). Overall it was a pleasant experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2024

10/10 Excellent

Zahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Smart Hotel. It is centrally located and felt clean and safe. Both the check in and check out process were quick and efficient. Staff were also nice. Since I’m celiac, I particularly liked that there were gluten free options for breakfast e.g. bacon, eggs, and sausages. Dietary restrictions were clearly outlined in the signage for each dish.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tristan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
Stayed 2 nights in Oct 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to cruise line we were going
Stayed 1 night in Oct 2024

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry, Iqaluit

Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia, Largo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Stayed 1 night in Oct 2024

8/10 Good

Etil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as advertised and everyone was helpful and nice.
Stayed 3 nights in Sep 2024

6/10 Okay

Carey

Travelled with family
I’ve never stayed somewhere with so many rules! You cannot do this, you cannot do that. It’s quite oppressive. Our room was compact and modern but dark. AC controlled by reception. Very handy for Procida/Ischia ferries and Alibus. Staff helpful- leant us an umbrella in a downpour, and do allow you to leave baggage after checkout.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in convenient location in the port of Naples
Stayed 1 night in Sep 2024

6/10 Okay

kelly

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I read in the reviews that the staff would coordinate an early morning shuttle to the airport. By the time we arrived, we were only going to be there one night and need to leave by 4 AM the next morning to go to NAP airport (which is one of the most organized worst airports ever). At that point the front desk woman said all she could do was schedule a taxi for us at 4:15 the next morning.. We came down at 4:10 and found out the taxi was never scheduled so one would have to be called which further delayed us.... also, the room was sweltering because they will only turn AC on in the room if they have tenants, and they didn't turn it on until we went down an hour later that the room wouldn't cool.
Stayed 1 night in Sep 2024

2/10 Terrible

Fadi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was so much mold on the walls, inside the room was dirty, super old and the mattress was uncomfortable, there was flys, bathroom all cracked and some molds as well, inside the room was mold on the walls and by the A/C vents as well, floor was dirty as well. Be careful
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service
Poor hot breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Alexis

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and modern facilities
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room. Great breakfast and the dinner restaurant room is convenient. Would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024