2/10 Terrible
Riley
Travelled with partner
24 Jun 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely poor and not worth a single penny or a worth in your time. I am going to list the reasons why and also the reasons why that same day I decided to check out early and leave the key at the door
- Hygiene - Extremely poor, rooms are crumbling apart and fixed with puttey, hairs still in the grills of the shower and mould everywhere you look. Within the first 3 hours I was bitten by what I assume is bedbugs and that’s when me and my partner decided to pack up and leave.
- Room - Room was a mess and got given a thin blanket on the top floor with thin walls and thin windows. It was unhygienic, mouldy and falling apart for the price of £56 it was a rip off and I admit that I didn’t read the reviews beforehand but this was beyond digusting and should be shut down for good. (They have a non refund policy so good luck getting your money back)
- Stairs, we had to climb Everest twice to climb those stairs and it was stupid absolutely stupid we were in room 19 and it was at the top floor and honestly it was the hardest job ever and do not recommend if you have suitcases or luggage
- Customer service, was very very brief and was very awkward and I would be when you are crammed in a room smaller than a janitorial cupboard.
Overall out of 10 I would give this a 0/10 waste of time and money and don’t recommend going to this place like ever only would go for the surrounding area.
Note: left 3 hours after booking in and went to a local premier inn for better value t
Riley
Stayed 1 night in Jun 2024