6/10 Okay
Stacey
18 Dec 2024
Liked: Staff & service
Disliked: Cleanliness
The hotel is in a nice area, easy to get around, and walkable to restaurants and bars. The reception and bar area are nice. The rooms need some attention. The chair in my room had visible stains all over, the pillow smelled like mildew, and the room was absolutely freezing. I didn't have a thermometer, but I am guessing high 50F/low 60F degrees. I called to ask them to fix it twice. The first time the woman told me she would fix the temp, but nothing happened. The second time the man told me there was no way to change the temp because it's central heating and brought me a space heater that was covered in dust with a broken wheel so it was not stable--pretty big fire risk.
Stacey
Stayed 4 nights in Dec 2024