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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and 24-hour fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Exterior
Lobby
BBQ/picnic Area
Premium bedding, desk, laptop workspace, blackout curtains
Lake

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
    Gym
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is RM460
RM514 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Lakeside Deluxe Room, 1 King bed

Lake view

Lakeside Deluxe Room, 1 King bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2013
Sofa bed - single
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Superior Room, 2 Queen beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Lake view

Lakeside Deluxe Room, 2 Queen beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Lake view

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - single
Blackout curtains
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Lake view

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Standard Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Lake view

Lakeside Superior Room, 1 King bed

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Superior Room, 1 King bed

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Standard Room, 2 Double beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Life House Berkshires
Pet-friendly
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (437)
The price is RM432
RM483 total
includes taxes & fees
17 Nov - 18 Nov
Life House Berkshires
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About the area

Map
435 Laurel St, Lee, MA, 01238

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany, NY (ALB-Albany Intl.) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Hotel by the lake
Free continental breakfast, laundry facilities and a bar are just a few of the amenities provided at The Black Swan Lee - Lenox, Ascend Hotel Collection. Adventurous travellers may like the motor boating and fishing at this hotel. The on-site Indian cuisine restaurant, Mint, Indian Lakeside Din, offers lunch and dinner. Enjoy the 24-hour gym, as well as activities such as kayaking. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and a gift shop
  • A 24-hour front desk, a water dispenser and a banquet hall
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 52 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is The Black Swan Lee - Lenox, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on 1 Dec 2024 start from RM 460.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is The Black Swan Lee - Lenox, Ascend Hotel Collection located?

Situated on the waterfront, this hotel is within 2 miles (3 km) of Berkshire Mountain Country Store, Animagic Museum of Animation and Lee Library. Greenock Country Club and Wyndhurst Golf & Club are also within 2 miles (3 km).

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dorelisse

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SOLID
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, Manchester N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful visit. Beautiful site. Very clean. Just for a FYI. The restaurant on property Only serves Indian food. It looked very nice but we didn’t care for the menu options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenore D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it had fire place and a balcony was very clean , The Indian restaurant on site had delicious food and you just had to walk down the stairs to get your food very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Roseann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's so much to like about the Black Swan Inn. It's located in a scenic area that's convenient to theaters, shopping, museums... just about everything beautiful Berkshire County has to offer. My companion and I shared a room with a glorious lakeside view and a balcony. (Note that not all rooms have a lakeside view.) The staff was pleasant and welcoming. The restaurant within the hotel, Mint, serves superb Indian cuisine. Mint is very popular, so it's a good idea to make a reservation in advance. I only have one complaint about the Black Swan Inn: it's noisy. From our room, day and night, we heard loud conversation from the hall, as well as every step made by the occupant in the room above ours. I wish their walls weren't quite as thin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great especially the staff; the staff very knowledgeable of the area and gave great suggestions of where to eat and have a great time. The room had a great view of the lake and the sunrises were spectacular
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine, New York

Stayed 1 night in Sep 2024

10/10 Excellent

John

Clean. Great staff. Excellent breakfast. Bathtub could do with a not slip mat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to plenty of hiking
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely

8/10 Good

Glenn, Coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The inn is a nice departure from the usual chains. Personal touches are a good feature. The bath tub is very slippery with no safety grab bars. A rubber bath mat would make the shower much safer.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling back from Western New York my sister and I decided that we wanted to break up the trip back to Maine. Once we had booked the hotel, I got a Text from the hotel, confirming our reservation. In the old days, you used to call the front desk if you needed something, but the texting came in handy the next morning as the hot water didn’t work. I received an immediate text indicating that she was going to reset the hot water heater and we should have hot water very shortly. As soon as she had reset it, she texted that we should be all set, And we had nice hot water. Our room was clean, the beds were nice, and the breakfast offered a lot of options the next morning, with a nice view of the pond. We had wanted some thing that wasn’t too far off the highway and this was the perfect option. We were wishing that we had more time there as the Norman Rockwell Museum look like that would’ve been interesting to visit! So if I return to that area, I will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Our room was very nice and we had a great view of the lake. The breakfast each morning was more then we expected, a good selection. The 24 hour access to the hot beverage machine was a plus. The on-site restaurant was a bonus. When we plan our next trip to the Berkshires, we'll definitely stay at The Black Swan !!
Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

The hot water of the sink didn’t work the timing of the repair was inconvenient. Just before checking out, I saw cobwebs on the ceiling and wall behind the bed.
Stayed 3 nights in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Corinne

Liked: Cleanliness, property conditions & facilities
Room was great especially as we were at the back of the hotel and looked out on the lake. Only spoke to one member of staff on arrival. Few eating options as on site Indian restaurant was closed on a Sunday. No lift so ask for ground floor if you can’t carry suitcases upstairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

GILLIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location right on the lake. Peaceful, great view
Stayed 2 nights in Sep 2024