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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
BBQ/picnic Area
Miscellaneous

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
The price is RM456
RM509 total
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2013
Sofa bed - single
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Superior Room, 2 Queen beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - single
Blackout curtains
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Standard Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Superior Room, 1 King bed

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Premium bedding, desk, laptop workspace, blackout curtains

Non Lakeside Standard Room, 2 Double beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Life House Berkshires

Pet-friendly
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (455)
The price is RM398
RM445 total
includes taxes & fees
1 Jan - 2 Jan 2025
Life House Berkshires
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About the area

Map
435 Laurel St, Lee, MA, 01238

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany, NY (ALB-Albany Intl.) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Hotel by the lake
Free continental breakfast, laundry facilities and a bar are just a few of the amenities provided at The Black Swan Lee - Lenox, Ascend Hotel Collection. Adventurous travellers may like the fishing and motor boating at this hotel. The on-site Indian cuisine restaurant, Mint, Indian Lakeside Din, offers lunch and dinner. Enjoy the 24-hour gym, as well as activities such as kayaking. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and coffee/tea in reception
  • A gift shop, a banquet hall and a vending machine
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 52 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is The Black Swan Lee - Lenox, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on 2 Jan 2025 start from RM 455.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is The Black Swan Lee - Lenox, Ascend Hotel Collection located?

Situated on the waterfront, this hotel is within 2 miles (3 km) of Berkshire Mountain Country Store, Animagic Museum of Animation and Lee Library. Greenock Country Club and Wyndhurst Golf & Club are also within 2 miles (3 km).

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at the Black Swan Inn during our visit to the Berkshires. It's very convenient. We like the lake view. The reception staff is always friendly. I like that they start texting the morning of the stay and let us know when the room is ready. Both times the room was ready early for us. Indian restaurant is very good. We recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feel to the hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Amenities
Beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

xiangzheng, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty clean and well kept. The breakfast is included and starts at 6am— really a plus for early bird travelers!
Stayed 1 night in Nov 2024

10/10 Excellent

Sunita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy - very polite person checked us in. We had an excellent meal in the Indian restaurant on the premises.
Stayed 1 night in Nov 2024

8/10 Good

Zachariah

Travelled with family and small children
Liked: Staff & service
Property itself was a bit outdated. Definitely in need of a renovation but the people were fantastic and the check in/out was seamless. Easy to overlook the bad when the service is good!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view of the Lake
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Ramona

Liked: Staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul, Rochelle Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quite very reasonable prices
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy, beautiful area
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorelisse

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

8/10 Good

Solomon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest, shiver should have flexible hose as bell.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SOLID
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, Manchester N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful visit. Beautiful site. Very clean. Just for a FYI. The restaurant on property Only serves Indian food. It looked very nice but we didn’t care for the menu options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenore D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it had fire place and a balcony was very clean , The Indian restaurant on site had delicious food and you just had to walk down the stairs to get your food very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Roseann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's so much to like about the Black Swan Inn. It's located in a scenic area that's convenient to theaters, shopping, museums... just about everything beautiful Berkshire County has to offer. My companion and I shared a room with a glorious lakeside view and a balcony. (Note that not all rooms have a lakeside view.) The staff was pleasant and welcoming. The restaurant within the hotel, Mint, serves superb Indian cuisine. Mint is very popular, so it's a good idea to make a reservation in advance. I only have one complaint about the Black Swan Inn: it's noisy. From our room, day and night, we heard loud conversation from the hall, as well as every step made by the occupant in the room above ours. I wish their walls weren't quite as thin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great especially the staff; the staff very knowledgeable of the area and gave great suggestions of where to eat and have a great time. The room had a great view of the lake and the sunrises were spectacular
Stayed 2 nights in Oct 2024