Hotel location was perfect as was situated in Mong Kok. Also, MTR, buses, KCR transport facilities to various parts of Hong Kong are very close by.
Room was comfortable, especially the firm mattress and a super king size bed.
One of our rooms had the facilities to support guests with mobility issues (e.g. rail grab bars around toilet, mobility wet room).
Staff were very friendly, helpful and supported our needs during our stay.