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The Crown Borneo Hotel

3.0 star property
Hotel with free parking, near Imago Shopping Mall

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Photo gallery for The Crown Borneo Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Food and drink
Dining

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Suite

Desk, iron/ironing board, free WiFi, bed sheets

Presidential Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 21 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
23 Jalan Pinang Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Tanjung Aru Perdana Park - 1 min drive
  • Queen Elizabeth Hospital - 3 min drive
  • Sutera Harbour - 4 min drive
  • Imago Shopping Mall - 4 min drive
  • Gaya Street Sunday Market - 5 min drive

Getting around

  • Tanjung Aru Station - 18 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬5 min walk
  • ‪Restoran Pak Mus - ‬6 min walk
  • ‪Kedai Kopi Hing Leong - ‬2 min walk
  • ‪Kung Hu Restaurant - ‬1 min walk
  • ‪Kedai kopi Hin Loi - ‬1 min walk

About this property

The Crown Borneo Hotel

Hotel near Imago Shopping Mall
Laundry facilities, car hire on-site and a restaurant are just a few of the amenities provided at The Crown Borneo Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A 24-hour front desk, concierge services and free newspapers
Room features
All guest rooms at The Crown Borneo Hotel offer perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Borneo Crown Hotel
Crown Borneo
Crown Borneo Hotel
Crown Borneo Hotel Kota Kinabalu
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Kota Kinabalu, Sabah
Crown Borneo Hotel Kota Kinabalu
Crown Borneo Hotel
Crown Borneo Kota Kinabalu
Crown Borneo
Hotel The Crown Borneo Hotel Kota Kinabalu
Kota Kinabalu The Crown Borneo Hotel Hotel
Hotel The Crown Borneo Hotel
The Crown Borneo Hotel Kota Kinabalu
OYO 563 The Crown Borneo Hotel
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Hotel
The Crown Borneo Hotel Kota Kinabalu
The Crown Borneo Hotel Hotel Kota Kinabalu

Frequently asked questions

Is The Crown Borneo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Crown Borneo Hotel?

Self-parking is free at this property.

What time is check-in at The Crown Borneo Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Crown Borneo Hotel?

Checkout is at noon.

Does The Crown Borneo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A one-way fee applies.

Where is The Crown Borneo Hotel located?

Located in Tanjung Aru, this hotel is within 1 mile (2 km) of Tanjung Aru Perdana Park and Sabah State Mosque. Gleneagles Hospital and Queen Elizabeth Hospital are also within 2 miles (3 km). Tanjung Aru Station is 18 minutes by foot.

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The Crown Borneo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 329 reviews
Rating 8 - Good. 108 out of 329 reviews
Rating 6 - Okay. 112 out of 329 reviews
Rating 4 - Poor. 39 out of 329 reviews
Rating 2 - Terrible. 23 out of 329 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom not in very good condition
Stayed 2 nights in Nov 2019

8/10 Good

Heejun

Stayed 1 night in Jul 2019

6/10 Okay

Siti

Air con pls upgread
Stayed 1 night in Jun 2019

2/10 Terrible

Muhammad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dusty room
Stayed 1 night in Jun 2019

2/10 Terrible

Canadian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Door broken , aircon not working both in the room and lobby.wifi is dead .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Overall was good .. comfy bed great facilities near airport ..
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Feb 2019

2/10 Terrible

MI JUNG

Disliked: Cleanliness, property conditions & facilities
숙소 근처에 편의점, 음식점 있어서 좋아요. 근데 엘리베이터가 없고, 방에선 곰팡이 냄새... 욕실 커튼에 곰팡이 엄청 많아요ㅠㅠ하... 아무리 공항가기 직전에 이용하는거지만, 너무했어요ㅜ다신 못갈 것 같아요;
Stayed 1 night in Feb 2019

6/10 Okay

Elly, Melaka

Liked: Room comfort
Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Chang

Disliked: Cleanliness, property conditions & facilities, room comfort
Mattress quality so bad
Stayed 1 night in Dec 2018

8/10 Good

chong

Keadaaan
ok saja. Bagus untuk satu malam
Stayed 1 night in Sep 2018

8/10 Good

Chun Mei

The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel used to be very nice, but NOT ANY MORE
Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.
Stayed 1 night in Jul 2018

4/10 Poor

Dean, Alor Setar, Kedah

Liked: Property conditions & facilities, room comfort
It was OK for its price
Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.
Stayed 3 nights in Jun 2018

4/10 Poor

sejong

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
가능하면 다른 호텔 추천
저렴한 호텔에 대해서 가능하면 후하게 평을 하는편이며 철저히 가격을 고려하여 후기를 남기는데.. 여긴 좀 많이 안 좋은 평을 해야 할 거 같음. 에어콘은 덜덜 거리며 이상한 기름 냄새가 나고 아침까지 고장나지 않길 기도하며 밤을 보냄...청결은 뭐 침대 시트만 양호하고 나머지는 정말 오래된 관리안된 상태..와이파이는 거의 사용이 불가능할 정도였으며 방문 열쇠가 낡아 들어올때 참 어렵게 열고 다님. 방은 엄청 좁으며 창문 잠금장치는 고장. 공항에서 가까워서 새벽에 잠깐 자려고 예약했지만 코타키나발루 택시비가 워낙 저렴한 걸 몰라서 잘못 판단함. 딱 하나 맘에 드는건 카운터에 있는 귀여움 매니저분 뿐.. 말레이시나는 정말 저랑 안 맞는듯 함. 올때마다 안좋은 추억만 쌓임.
Stayed 1 night in Jun 2018

8/10 Good

Shammi

Overall good.
Stayed 1 night in Jun 2018

2/10 Terrible

melavia, beaufort sabah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The only nice condition is near to shops..
No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in May 2018

6/10 Okay

DD

Liked: Property conditions & facilities, room comfort
For backpacker is okay. The room just okay & not too clean.
Stayed 1 night in May 2018