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Celyn Hotel, City Mall

3.0 star property
Suburban hotel connected to a shopping centre in Kota Kinabalu with free parking

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Photo gallery for Celyn Hotel, City Mall

Lobby
Lobby
Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

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Frequently asked questions

Is Celyn Hotel, City Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Celyn Hotel, City Mall?

Self-parking is free at this property.

What time is check-in at Celyn Hotel, City Mall?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Celyn Hotel, City Mall?

Checkout is at noon.

Where is Celyn Hotel, City Mall located?

Situated in a shopping district, this hotel is within 1 mile (2 km) of City Mall, Bukit Padang and Tabin Wildlife Reserve. Lintas Plaza and Water World Theme Park are also within 2 miles (3 km).

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Celyn Hotel, City Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 34 out of 77 reviews
Rating 4 - Poor. 8 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Hilary

Liked: Cleanliness, property conditions & facilities
Good 3 star Hotel but Poorly Maintained
Celyn Hotel is located near a mall which is an ideal location. The hotel furnishing is as good as any 3star hotel however the maintenance of the hotel was disappointing. The room and bathroom was not thoroughly clean and had leftovers from the previous guest. I had to personally scrub the bathroom. Bedsheets also had greyish hue to it including the towels rather than the fresh white colour that normal hotels would have. It is ashamed that such a hotel is poorly maintained and it seems as though the management hasn't taken any noticed of it.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Good place
Stayed 4 nights in Aug 2019

8/10 Good

christine

Nice place and a good value. Staff was super kind. Steps away from a mall and eating places! Good location
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Hotel was at a good location... no worry’s on grocery’s even if forgetter to bring along... food was good easily available But hotel walkway was bit warm no aircond.. or air... Inner room wall plugs was not user friendly.. like you got to off the water boiler was not at the right place.. phone and laptop charging was not in a right place .. overall good.. always room for improvement.. keep up the good work..
Stayed 4 nights in Sep 2019

8/10 Good

Changmin

Stayed 1 night in Aug 2019

4/10 Poor

MOHD AZAD

Liked: Cleanliness, property conditions & facilities, room comfort
Not meet expectation at all. Smell of cockroaches in the room/toilet. Found cockroaches in the toilet.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Martin, Kudat

Good facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Ching yee

我和男朋友和佢媽咪一起旅行 到埗時酒店所有房都滿了 我們入住了只有雙人床的房間，但是我book酒店時有註明要兩張單人床。酒店職員馬上就替我們加床，第二天都馬上替我們去換房。 到我們要離開酒店了 職員幫我們call車到機場，我們到了途中，酒店職員打給司機找我們，生怕我們去錯了機場，因為當地一號客運大樓和二號客運大樓十分遠，可見職員十分盡責。
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel was fine , receptionist needs training
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

DUBSSB, Labuan F.T

With all the good service. Sure will come back and stay here again
Stayed 4 nights in Oct 2018

6/10 Okay

Bulan, Sabah

Unfriendly welcome! Takes long minutes to do the checkin. Got smoky smells room, was asking to change the room to none smoking room and waited again.. not enough electric plug in the room.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Convinient
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

nice place to relex
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Room comfort
An okay stay
Had to change room because the air conditioning was not working properly. After change of room the air conditioning was average as well. Not cold enough. On top of that the mall was doing some sort of renovation at night which was very noisy, but hotel staff was kind enough to inform mall management to cease work on hotel side.
Stayed 2 nights in Jul 2018

6/10 Okay

David, Malaysia

The hotel staffs were polite and friendly. The room was clean even though the facility was a bit old. It was good for short stay with a shopping mall nearby. However, it is not recommended if you stay there without your own car. No public transport available. One thing should be improved: the late check out normally comes with a reasonable charge. The hotel's charge was comparably costly at MYR30 per hour while a night stay cost about MYR150. No flexibility to waive or reduce the charges even though i wanted to check out around 4pm.
Stayed 2 nights in Jul 2018

6/10 Okay

UTHAYASURIAN

8/10 Good

Verified traveller

Liked: Staff & service
CONVENIENTLY
neat, tidy & meets your Small budget. Near to small shopping mall
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

we booked the room at city mall and soon finally I got wrong because it is far away from the cityb center ,ask the staff to change to cely hotel in town .They are helpful to help me and successfully check in what I want and arrange the local cheap taxi for us . Thanks again.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Nice hotel
Nice place near with the town.. but songard to get parking lot
Stayed 2 nights in Feb 2018

4/10 Poor

seen vun

Liked: Cleanliness
tuala yang kotor
tuala yang kotor
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Good
Just a normal hotel with the great deal
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Raymond

Liked: Property conditions & facilities
Coveniently located
Its convenient..a walk away from the mall CITYMALL..however d sink in the bathroom clogged & all rooms without bathtub.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2017