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Custom House Inn

2.0 star property
Soak up the sunshine on our inviting outdoor spaces or immerse yourself in local culture with personalized tour assistance.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Custom House Inn

Terrace/patio
Exterior
Living area
Private kitchenette
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi
The price is RM983
RM1,555 total
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Chicken Run

Premium bedding, pillow-top beds, individually decorated

Chicken Run

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Birds of a Feather

Living area

Birds of a Feather

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Citrus Queen

Private kitchenette

Citrus Queen

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunshine State

Premium bedding, pillow-top beds, individually decorated

Sunshine State

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Map
124 Duval St, Key West, FL, 33040

What's nearby

  • Duval Street - 1 min walk
  • Mallory Square - 4 min walk
  • Ernest Hemingway Home and Museum - 15 min walk
  • Southernmost Point - 4 min drive
  • Fort Zachary Taylor Historic State Park - 4 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬3 min walk
  • ‪Irish Kevin's - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Stinkin Crawfish Key West - ‬1 min walk
  • ‪Captain Tony's Saloon - ‬1 min walk

About this property

Custom House Inn

Motel near Duval Street
Close to Mallory Square and Ernest Hemingway Home and Museum, Custom House Inn provides amenities such as a terrace. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Tour/ticket information, smoke-free property and outdoor furniture
  • Concierge services
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Concierge services
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Custom House Inn Motel
Custom House Inn Key West
Custom House by Brightwild
Custom House Inn Motel Key West

Frequently asked questions

Is Custom House Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Custom House Inn?

As of 9 Jan 2025, prices found for a 1-night stay for 2 adults at Custom House Inn on 15 Jan 2025 start from RM 982.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Custom House Inn?

This property doesn't offer parking.

What time is check-in at Custom House Inn?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Custom House Inn?

Checkout is at 10:00 AM.

Where is Custom House Inn located?

Located in Key West Historic District, this motel is within a 5-minute walk of Duval Street, Mallory Square and Florida Keys Beaches. Mallory Dock and Key West Shipwreck Museum are just steps away.

Custom House Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right where all the action is on Duvall street. First timers need to prepared to deal with parking challenges. The room would have been perfect for just a couple but all in all served our family of four very well.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to everything in Old Town. Surprisingly quiet considering all the noise outside. Beautiful, clean and charming inn.
Stayed 2 nights in Dec 2024

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little oasis right in the heart of it all
Stayed 2 nights in Dec 2024

8/10 Good

Megan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Able to check in early which was a plus! The room smelled, like musty/moldy. The room is updated and decorated nice. Location is second to none! Would stay here again in a different room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custom House
The room was very clean and the location was great!!! Totally recommend!
Stayed 1 night in Mar 2024

4/10 Poor

Chelsea

Disliked: Property conditions & facilities
Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Custom House
Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here
Stayed 1 night in Jan 2024

10/10 Excellent

Maria, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

jeff

Liked: Cleanliness, room comfort
excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.
Stayed 2 nights in Aug 2023