Four Seasons Resort Oahu at Ko Olina

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Resort Oahu at Ko Olina

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, down duvets, pillow-top beds, minibar
On the beach, white sand, beach cabanas, beach umbrellas
Premium bedding, down duvets, pillow-top beds, minibar
Lobby

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is RM3,999
RM4,718 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 28 of 28 rooms

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Room, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Pacific)

Highlights

Furnished lanai
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Garden View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Prime)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Outdoor Spa Tub)

Highlights

Furnished lanai
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Accessible (with Outdoor Spa Tub)

Highlights

Furnished lanai
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Prime Corner)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds (Resort)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 2 Bedrooms, Accessible

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 357 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds

Junior Suite, 2 Double Beds, Accessible, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 297 sq m
  • Sleeps 6
  • 2 King Beds

Junior Suite, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible (The Residence)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 378 sq m
  • Sleeps 8
  • 3 King Beds

Junior Suite, 1 King Bed (Resort)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
92-1001 Olani Street, Kapolei, HI, 96707

What's nearby

  • Secret Beach Ko Olina - 4 min walk - 0.4 km
  • Paradise Cove Beach - 7 min walk - 0.6 km
  • Ko Olina Golf Club - 9 min walk - 0.8 km
  • Ko Olina Marina - 2 min drive - 1.9 km
  • Ko Olina Beach Park - 4 min drive - 2.3 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 14 min drive
  • Kualaka‘i / East Kapolei Station - 16 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 26 min drive

Restaurants

  • ‪Costco Optical - ‬6 min drive
  • ‪Island Country Markets at Ko Olina #87 - ‬4 min walk
  • ‪Chief's Luau - ‬6 min drive
  • ‪Monkeypod Kitchen - ‬4 min walk
  • ‪McDonald's - ‬6 min drive

About this property

Four Seasons Resort Oahu at Ko Olina

Luxury family-friendly resort by the ocean
You can look forward to an adjacent golf course, a poolside bar and a terrace at Four Seasons Resort Oahu at Ko Olina. Tee up with amenities, such as golf lessons, a golf clubhouse and a golf pro shop, at this resort. Treat yourself to a body treatment, a facial or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Four Seasons Resort Oahu at Ko Olina also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • 4 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Babysitting (surcharge), a banquet hall and 14 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 370 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished lanais and pillow menus.
More amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with separate baths/showers and free toiletries
  • 65-inch flat-screen TVs with cable channels and DVD players
  • Fridges, on-request microwaves and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Wired internet (USD 22 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 75 for adults and USD 15 to 75 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 75 for adults and USD 15 to 75 for children
  • Fee for wired Internet in public areas: USD 22 per stay (rates may vary)
  • Airport shuttle fee: USD 340.00 per vehicle (one-way)
  • Valet parking fee: USD 48.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 161-167-3600-02
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Seasons Resort Oahu
Four Seasons Resort Oahu Ko Olina Kapolei
Four Seasons Oahu Ko Olina Kapolei
Four Seasons Oahu At Ko Olina
Four Seasons Resort Oahu at Ko Olina Resort
Four Seasons Resort Oahu at Ko Olina Kapolei
Four Seasons Resort Oahu at Ko Olina Resort Kapolei

Frequently asked questions

Does Four Seasons Resort Oahu at Ko Olina have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Four Seasons Resort Oahu at Ko Olina?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Resort Oahu at Ko Olina on 1 Dec 2024 start from RM 3,999.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Resort Oahu at Ko Olina pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Seasons Resort Oahu at Ko Olina?

Valet parking is available for USD 48.00 per night.

What time is check-in at Four Seasons Resort Oahu at Ko Olina?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Seasons Resort Oahu at Ko Olina?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Four Seasons Resort Oahu at Ko Olina provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 340.00 per vehicle applies.

Where is Four Seasons Resort Oahu at Ko Olina located?

Located in Kapolei, this beachfront resort is next to a golf course and within a 5-minute walk of Kohola Lagoon and Secret Beach Ko Olina. Paradise Cove Beach and Honu Lagoon are also within 10 minutes.

Four Seasons Resort Oahu at Ko Olina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 566 out of 680 reviews" "
Rating 8 - Good. 67 out of 680 reviews" "
Rating 6 - Okay. 29 out of 680 reviews" "
Rating 4 - Poor. 12 out of 680 reviews" "
Rating 2 - Terrible. 6 out of 680 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools, excellent service. Very relaxing stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience from the hotel itself, to the room, the staff/service, food, and beach. We stayed in the prime corner room and loved the two views. It was very relaxing. Highly recommend getting a massage while you're there!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort with great amenities, wet areas were under construction during our time there but the resort did a great job of providing alternatives. Staff is always happy and willing to help. Only 2 complaints I have, Michael Mina’s fish house needs to revamp menu. Sorry to say, that was the worst dinner we had on the island. And more pool floaty for the resort guests. Many of their stuff made it over to the Disney resort side. Still a 5 star resort regardless, will be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property and service! Exactly what you’d expect from the Four Seasons! Incredible stay and will definitely return! The restaurants were also amazing!
Stayed 8 nights in Oct 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our wedding at Secret Beach. The view was gorgeous, all of the staff was friendly, we loved the spa, the gym is nice and has a great view, all excursions are top notch!
Stayed 7 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 10 year anniversary and it was a trip of lifetime. Everything was top notch…the restaurants, the service, staff, pools, room, etc. Definitely coming back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Talwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view corner suite, what a beautiful view. The staff were very friendly and helpful. Noe was an amazing restaurant, the filet mignon and the tagliatelle was one of the best we’ve ever had. We would definitely stay at the four seasons again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was such a beautiful property. All we wanted to do was relax and that was definitely what we were able to do.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, beautiful hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was over-the-top nice and made every effort to make our stay perfect in every way.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just everything wow
Stayed 7 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice before. Each visit a couple of years apart except this last one which was five years later. The staff is amazing! They greet you in the hall with a smile and are very helpful for the most part. We did have a cranky young woman at the front desk when we asked to do a late check out. The restaurants are good, but Mina’s Fish Hose was a big disappointment because the menu was not accommodating to my allergies. It was very heavy into raw fish and the grilled fish was tough and was a small portion for the money. The ambiance there is wonderful, but the food was mediocre. It was our favorite restaurant the last visit. Noe was great! We ate there several times. The rooms are looking tired and the shower had mold in the corners, but otherwise the hotel is very nice. I would give it four stars. They need more dining options and more GF options in all restaurants.
Stayed 8 nights in Aug 2024

4/10 Poor

PANG, PALO ALTO

Liked: Property conditions & facilities
Disliked: Staff & service
No staff at the reception for checking out. It’s 9:30 am in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just make sure all the lighting works properly because we had to unscrew the bulbs everytime before bed. Other than that it was great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Zian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet resort, lots of activities to do! Love the coffee shop in the lobby!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50/50
We absolutely love this resort! The views are stunning, and the service is exceptional. The pool and beach service are top-notch. They provide beach chairs, towels, iced water, and sunscreen. For an additional cost, you can also get beverages, food, daybeds, and cabanas. I highly recommend the daybed; it's incredibly comfortable. However, there are a few things that could be improved. The food at the resort is quite disappointing. I've tried every restaurant, and none of the dishes stood out—they were all bland and flavorless. Additionally, the resort is not exclusive to guests, which is frustrating. Anyone can make reservations at the restaurants, making it difficult for guests to secure dinner reservations. We stayed in a king-size oceanfront room and used the sofa bed, but the sofa bed was extremely uncomfortable with a hard mattress that felt like sleeping on the floor. The room was also not cleaned properly from the previous guests. We found trash under the nightstands and in the closet, and the shower doors and mirrors were dirty. Overall, it's a beautiful place to visit, but I believe there are areas for improvement, especially considering the nightly rate they charge.
Amazing coconuts! Have to be preordered a day before. I highly recommend.
Room
Room View
Room View
Stayed 4 nights in Aug 2024

10/10 Excellent

BEN ALEX, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very pleasant experience!!
Stayed 5 nights in Aug 2024

10/10 Excellent

jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little rundown
Stayed 7 nights in Aug 2024

10/10 Excellent

Katherine Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, personalized details, and amenities were all excellent. We enjoyed our stay immensely.
Stayed 4 nights in Aug 2024

10/10 Excellent

Levelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal experience!!! Couldn’t ask for more
Stayed 2 nights in Aug 2024