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"They never checked us in as they never received the booking in their system. I have been trying to connect with hotels.com since but to no response. It was a paid booking and in the peak season we were left stranded amid rains with no hotel. Zostel blames Hotels.com for wrong listing as there is no such room available with balcony. We are still waiting for hotels.com to respond to my complains but haven't heard yet. I expect a full refund and panelty for the inconveniences caused. Also, the amount I had to pay for the other hotels because of this debacle. "

"Excellent service all round. Urmila served us with such a beautiful smile everyday, and everyone was so good with providing all we needed"

"Very good property, good comfortable rooms with all amenities. Good courteous staff. Overall it was a pleasant stay for 3 nights."

"Phenomenal service, great facilities, amazing food...all at great value. Couldnt ask for more when traveling through beautiful Ladakh"

"Amazing property and enjoyed the stay "

"Very cosy and comfortable stay."

"very nice food and a very comfortable stay . I will recommend it ."

"Excellent service and beautiful place "

"I did not book this!!!!"