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"The staff and facilities are top class, beautiful hotel, great location."

"Great hotel, great facilities and very friendly and helpful staff."

"Excellent service and easy to get to any part of the city."

"excellent hotel in the heart of Bilbao and within walking distance to the principal areas."

"We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great "

"A stop over while travelling to Bilbao. Busy hotel with a good cafe and restaurant."

"We had a great experience at the hotel perfect location on the beach . Great staff the penthouse rooms have a great balconey and view "

"Staff very friendly "

"Our stay was confortable. Nice hotel, good breakfast and Kind staff"