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Hotel Holstenwall

Pet-friendly hotel connected to the convention centre in Hamburg with free breakfast

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Photo gallery for Hotel Holstenwall

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Economy Single Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Triple Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Holstenwall 19, Hamburg, HH, 20355

What's nearby

  • Reeperbahn - 7 min walk - 0.7 km
  • St. Pauli Piers - 9 min walk - 0.8 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 3 min drive - 2.2 km
  • Hamburg Cruise Center - 4 min drive - 2.8 km

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 6 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • ‪Tanzende Türme - ‬5 min walk
  • ‪Dat Backhus - ‬4 min walk
  • ‪Thämer's - ‬7 min walk
  • ‪Clouds - ‬6 min walk
  • ‪Mojo Club - ‬6 min walk

About this property

Hotel Holstenwall

Hotel near Reeperbahn
Close to St. Pauli Piers and Miniatur Wunderland, Hotel Holstenwall provides a free breakfast buffet, a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine, a lift and multilingual staff
  • A front desk safe, tour/ticket information and smoke-free property
  • A 24-hour front desk, a TV in reception and luggage storage
  • Guest reviews speak well of the helpful staff
Room features
All 67 individually furnished rooms include amenities, such as free WiFi and safes, as well as sound-insulated walls and free newspapers.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, German

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamburg Novum Hotel Holstenwall
Holstenwall Hamburg
Holstenwall Novum Hotel Hamburg
Novum Holstenwall Hamburg Neustadt
Novum Holstenwall Neustadt
Novum Hotel Hamburg Holstenwall
Novum Hotel Holstenwall
Novum Hotel Holstenwall Hamburg
Novum Hotel Holstenwall Hamburg Neustadt
Novum Hotel Holstenwall Neustadt
Select Hotel Hamburg
Hotel Holstenwall Hotel
Hotel Holstenwall Hamburg
Hotel Holstenwall Hotel Hamburg
Novum Hotel Holstenwall Hamburg Neustadt

Frequently asked questions

Is Hotel Holstenwall pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Holstenwall?

This hotel doesn't offer parking.

What time is check-in at Hotel Holstenwall?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Hotel Holstenwall?

Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).

Where is Hotel Holstenwall located?

Located in Hamburg City Center, this hotel is within a 10-minute walk of Hamburg Museum, Reeperbahn and St. Pauli Piers. Hamburg Messe and Congress and Hamburg City Hall are also within 1 mile (2 km). St. Pauli U-Bahn is only a 4-minute walk and Landungsbrücken Station is 9 minutes.

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Hotel Holstenwall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 1001 reviews
Rating 8 - Good. 486 out of 1001 reviews
Rating 6 - Okay. 260 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Location was very convenient for the purpose of are visit, staff were helpful and friendly and rooms were good size.
Stayed 3 nights in May 2023

8/10 Good

JOHN

Staff were excellent but work was going on next door so some noise
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Quiet building.
Stayed 1 night in Sep 2023

10/10 Excellent

Sebastian

super
Stayed 3 nights in Apr 2024

8/10 Good

Sanjiv

Safe and peaceful location
Location in a peaceful location bus stop 2 minutes walk. People at reception are very friendly specially Khadim. Double bed room size was bit smaller only good for one person. Rest was ok didn’t have any problem
Stayed 3 nights in Mar 2024

8/10 Good

Terry

Liked: Amenities
Great quiet location,10min walk to the reeperbahn and train stations. Hotel rooms are basic but clean. There is NO bar as advertised.
Stayed 2 nights in Mar 2023

8/10 Good

Theresa

The staff was very helpful. The breakfast room was bright and a good selection of food. Unique key system that was a little tricky. The room was a decent size and was clean. The reception and sitting area could use a little updating.
Stayed 5 nights in Jun 2023

6/10 Okay

Susanne

X
Stayed 4 nights in Oct 2023

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No AC in the room, carpet in the bedroom was in bad condition, room is very small. Tiles in the bathroom need repairs. No conditioner or lotion, same shampoo, body wash and hand soap (weird). Convenient located near the train station and good amount of food options around. Non smoking hotel however when you open your windows for ventilation you do receive all the smoke from people smoking around.
Stayed 3 nights in Jul 2024

6/10 Okay

Sini-Kukka

Good for a short stay
We booked this hotel for three nights. Hotel is located next to the park which was very nice. Location is excellent, short walk to the center or St. Pauli area where is a lot of great cafes and restaurants. Room was a bit old already, but clean and tidy. For this price room was actually quite big! Room was minimalistic and harmonious, there was not anything unneccessary. We liked a bit japanese style low bed, but unfortunately bed and pillows were very bad quality. There is no AC in the room and gladly there was not warm weather outside because keeping the window open you will hear a lot of noise from outside all night. Shower needs updating. Breakfast was small but enough to start the day.
Stayed 3 nights in Jun 2024

6/10 Okay

Haley

Liked: Cleanliness, property conditions & facilities
A passable hotel in a very walkable location. Negatives: - There was mold in the shower. - The rooms are very small, hard to even walk around in. - The rooms are very basic with no décor and feel sort of cobbled together with shoddy repair jobs. - The rooms are very loud, you can hear lots of noise from outside (sirens from emergency vehicles are relentless in Hamburg). Positives: - The hotel staff was pleasant and accommodating. - The breakfast buffet is a nice option to have in the morning. - The location is great, walkable to many things. Verdict: Might be worth staying at if the price is right (cheap) and you care more about being in a good location than you do about your hotel room. If staying in a nice hotel is important to you, this is not the place.
Stayed 2 nights in Apr 2024

2/10 Terrible

Øyvind

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ingen rom
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Stayed 2 nights in Jul 2024

10/10 Excellent

Kristina

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Etwas enttäuscht
Wir haben 3 Zimmer gebucht (Familie) und sind quer durchs ganze Hotel verteilt worden. (Wir haben dann festgestellt, dass es anderen Gruppen ebenso erging). Die Zimmer sind sauber, jedoch sehr klein. Es war sehr warm im Zimmer (unterm Dach) und es gab nur 3 Dachfenster. Das ist bei Regen einfach nur blöd. Leider haben die Zimmer auch keinen Kühlschrank. Das Frühstück war vorhanden. Mehr gibts dazu leider nicht zu sagen. Alles in allem können wir dieses Hotel leider nicht empfehlen.
Stayed 2 nights in Jun 2024

6/10 Okay

Karin

Stayed 2 nights in Jun 2024

10/10 Excellent

Erik

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2024

10/10 Excellent

Denis

Hotel op een mooie locatie
Mooi centraal gelegen hotel. Heerlijk ontbijt en grote kamers.
Stayed 1 night in Jun 2024

8/10 Good

Arne

Stayed 2 nights in Jun 2024

6/10 Okay

Petra

Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Top Lage!! Zimmer gut, Frühstück ebenfalls. Würden das Hotel immer wieder buchen.
Stayed 2 nights in Jun 2024

8/10 Good

Michaela

Einfach unschlagbar gut gelegenes Hotel (St. Pauli, Landungsbrücken und Innenstadt fußläufig erreichbar). Die Einrichtung schien etwas älter sein, wurde jedoch gut gepflegt und das eher kleine Zimmer war sehr sauber. Das Frühstücksbuffet war nicht extravagant, war aber absolut ausreichend mit genügend Auswahl, so dass für jeden was dabei war und jeder satt wurde. Einziges Manko an diesem Hotel ist die fehlende Parkmöglichkeit, so dass man sich vorher bereits über Parkhäuser in der Nähe informieren sollte.
Stayed 3 nights in May 2024

6/10 Okay

Rene

Das Einzelzimmer war doch ziemlich klein, aber ausreichend. Das Frühstücksangebot war vergleichsweise bescheiden. Es gab keinen üblichen Barbetrieb, dafür nur Getränkeautomaten. Daher finde ich das Preis Leistungsverhältnis für unausgeglichen, unfair (176€). Weiter empfehlen kann ich das Hotel nicht
Stayed 1 night in May 2024

6/10 Okay

Michael

Stayed 3 nights in May 2024