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Quality Inn & Suites

2.5 star property
Feel right at home in this convenient hotel where you can fuel up on breakfast and stay connected all day long.

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is RM348
RM389 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk
  • Maryland Theater - 2 min drive
  • Washington County Museum of Fine Arts - 4 min drive
  • Pennsylvania Dutch Market - 5 min drive
  • Hagerstown Premium Outlets - 6 min drive

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles International Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in the city centre
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, free newspapers and a vending machine
  • A TV in reception, a computer station and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 14 Mar 2025 start from RM 347.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 1 mile (2 km) of Hagerstown Suns Municipal Stadium and Maryland Theater. Hagerstown Dog Park and Washington County Museum of Fine Arts are also within 3 miles (5 km).

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Nice room
Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Beds were very comfortable!!!
Stayed 1 night in Jul 2024

8/10 Good

Guilfoyle

I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Martin

Liked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place was intolerable due to a very strong smell of some sort of cleaning material or chemical of some kind. on the second day, we left and on the first night of arrival I went to the desk and asked that we be allowed to cancel the second night, and they refused. We left anyway, as my wife was highly sensitive to this awful smell, which went throught the whole building including our room. Staff would not budge on the refund. i wil never use a hotel in this chain ever again.
Stayed 2 nights in Jan 2025

6/10 Okay

Phoebe

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

room was decent
Stayed 1 night in Aug 2024

6/10 Okay

Yasuko

Smell of pot smoking in the hallway that made us sick
Stayed 2 nights in Nov 2024

8/10 Good

Rakesh

Perfectly good for an overnight stay
It was good that everything worked. Things were clean and in working condition. Breakfast was okay too!
Stayed 1 night in Aug 2024

8/10 Good

Laura

Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

6/10 Okay

Amy

The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024

4/10 Poor

joscelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lampshades and dust they were not properly clean. The bathroom wasn’t clean using spiderwebs cobwebs in the corner of the room. When I looked out the window in the morning time I’ve seen hundreds of rat traps all over the property like it’s an infestation of Frances, which was very scary and uncomfortable for me. Staff did not say good morning. Did not get a smile did I Felt like I was in a slow hotel? I didn’t get a good sleep because I was afraid of my sore rat to come inside my room even though I didn’t have any food and I didn’t bring too many bags in here, but I was afraid I didn’t see any box or anything But yes, I did say 100s of rat traps all over the property
Stayed 1 night in Jan 2025

8/10 Good

Lesley

Liked: Amenities
Excellent customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Lani

Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Amenities
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Awesome friendly service
Stayed 1 night in May 2024

10/10 Excellent

Arthur

Great hotel if u get there after 9 its hard to fine something to eat
Stayed 1 night in May 2024

6/10 Okay

Erick

N/A
Stayed 1 night in Oct 2024

4/10 Poor

Jurgen

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Would not return
Stayed 1 night in Oct 2024

10/10 Excellent

Warren

Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Appreciated the friendly staff.
Stayed 2 nights in Dec 2023

2/10 Terrible

Lacresia

Disliked: Cleanliness, staff & service, amenities
The property is nowhere near clean and they have roaches the staff is very rude and disrespectful
Stayed 1 night in Aug 2024