8/10 Good
ZHANG
24 Dec 2024
Old facilities, check in counters are temporary only . Room is small. Staff is not very helpful when room is not available, instead of sending my luggage to room when available, my luggage is checked at concierge and mixed other luggage ready to leave . So later when I came back , I have to repeat the check in process again plus locating checked luggage. It could have been frictionless but hotel decided to have guest themselves take care of everything
ZHANG
Stayed 2 nights in Dec 2024