RIU Hotels Gran Canaria hotels

"Stunning place in so many ways. The many pools, the landscaping around the pools, the design of the common spaces were all wonderful. The restaurants were all wonderful too. Shops and restaurants outside the complex were great. Exceeded our expectations in all ways. Our only minuscule frustration was trying to get the tea and milk replaced in our room daily. Which was a wonderful room too. Totally happy, sorry to leave. "

"An extremely well-managed and designed property. We really enjoyed the food / entertainment / room and overall facilities. Staff were great! A couple of areas to consider for an even better guest experience is: 1) Internet not always stong in our room - so needed to do conference calls in reception area 2) Reduce the Padel booking to 30 minute slots as folks may not want to use them for a full hour in the heat. "

"We love this hotel and come here every year for March sun. "

"Great 5th stay at the Palm Oasis. Very clean, well presented apartments. Reception staff very friendly and helpful. "

"Great all inclusive hotel with option to have half board. Great variety of foods on offer. Lots of activities for all ages. Most staff are helpful. Fresh bottled water every day."

"Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food."

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."

"friendly staff, nice place to stay"

"Wi-Fi issues and elevators not working at times"