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Franklin Suite Hotel

3.0 star property
Riverfront hotel with free breakfast and 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Franklin Suite Hotel

Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Point of interest
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Exterior
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning
The price is RM374
RM417 total
includes taxes & fees
27 Dec - 28 Dec

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Suite, 1 Queen Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Basic Suite, 1 Queen Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Basic Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (468)
The price is RM436
RM476 total
includes taxes & fees
27 Dec - 28 Dec
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About the area

Map
10300 Franklin Ave, Fort McMurray, AB, T9H0A5

What's nearby

  • Rivers Casino - 12 min walk - 1.1 km
  • MacDonald Island Park - 13 min walk - 1.1 km
  • Northern Lights Regional Health Center - 3 min drive - 2.9 km
  • Keyano College - 4 min drive - 3.7 km
  • Heritage Park - 4 min drive - 3.8 km

Getting around

  • Fort McMurray, AB (YMM) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Mary Brown's Famous Chicken & Taters - ‬5 min drive
  • ‪A&W Restaurant - ‬13 min walk

About this property

Franklin Suite Hotel

Hotel near Rivers Casino
Located close to MacDonald Island Park and Peter Pond Mall, Franklin Suite Hotel provides free continental breakfast, a corner/local shop and dry cleaning/laundry services. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • Free self-parking
  • A 24-hour front desk, a water dispenser and a lift
  • ATM/banking services, a banquet hall and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 April 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet, per night, plus a deposit of CAD 200 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Parking height restrictions apply

Property is also known as

Franklin Suite
Franklin Suite Fort McMurray
Franklin Suite Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Fort McMurray, Alberta
Franklin Suite Hotel Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Hotel Fort McMurray

Frequently asked questions

Is Franklin Suite Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CAD 200 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Franklin Suite Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Franklin Suite Hotel on 27 Dec 2024 start from RM 373.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Franklin Suite Hotel?

Self-parking is free at this property.

What time is check-in at Franklin Suite Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Franklin Suite Hotel?

Checkout is at 11 AM.

Where is Franklin Suite Hotel located?

Located in the heart of Fort McMurray, this hotel is within a 15-minute walk of Rivers Casino, MacDonald Island Park and Peter Pond Mall. Northern Lights Regional Health Center and Keyano College are also within 3 mi (5 km).

Franklin Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 578 reviews" "
Rating 8 - Good. 170 out of 578 reviews" "
Rating 6 - Okay. 46 out of 578 reviews" "
Rating 4 - Poor. 13 out of 578 reviews" "
Rating 2 - Terrible. 4 out of 578 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Darrell

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall the stay way decent, friendly staff, room was clean. Two things stood out that annoyed me a bit, no real breakfast they out out a lunch bag each day with a juice, apple , muffin, yogurt. The second thing is they have underground parking however not available for short term guests.
Stayed 4 nights in Dec 2024

4/10 Poor

SaDea

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
Stayed 4 nights in Sep 2024

4/10 Poor

Kerri

Disliked: Cleanliness, property conditions & facilities
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
Stayed 3 nights in Sep 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
Stayed 2 nights in Aug 2024

4/10 Poor

Brandi

Business traveller
Disliked: Property conditions & facilities
There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Aaron

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, great bathtub!
Room was beautifully appointed with soaker tub. Staff especially gracious, especially Rain at the front desk. Will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Arthur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Stayed 1 night in Jul 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
Stayed 2 nights in Jun 2024

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Construction
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
Stayed 4 nights in Jun 2024

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Internet cannot be used, extremely slow. The heating did not work, although it was +4C outside. The room was not heated.
Stayed 1 night in Jun 2024

8/10 Good

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sajjad

Travelled with family
Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

alexey

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been using the hotel for techs coming in for jobs and it’s been accommodating for our needs, rooms are clean and good location
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Business traveller
Disliked: Property conditions & facilities
Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
Stayed 14 nights in May 2024

8/10 Good

Yansong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
Stayed 8 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tracey

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024