Wales All Inclusive Resorts

"Nice hotel but patio doors were broke and could not access balcony "

"Friendly staff and fantastic concierge who was very helpful and full of information. "

"Good property, spacious room and comfortable beds. We were in a King Suite which was comfortable but oddly laid out. Main light controls were in 402 but we were told 401 and our key only works for that door, so we had to stumble through to find them. Room overly hot. Keys stopped working when we came in at 130am, had to call night manager twice to get in our room. Breakfast - basic fare, bacon and pancakes were overcooked and hard. Worth the room rate but improvements could be made."

"Staff were very friendly and accommodating"

"The location right on Swansea Beach was perfect in December and I am sure it will be even better in the summer. The hotel has all the facilities you would expect from a Marriott and the staff were lovely - especially the lovely lady who seats you for breakfast! My only warning would be there was an extra £10 charge for parking added which I was not expecting. You would struggle to find cheaper in that location, I imagine, but I just was not expecting it."

"Good experience suited us for a one night stay over New Year with friends. "

"We had a really lovely large room which was much appreciated. Great location for shops, restaurants. some initial problems with parking which was quickly resolved. This was our second stay at the Novotel. Would stay again "

"The reception staff were excellent. We had a terribly disrupted night by inconsiderate neighbouring guests, and they moved us to an amazing suite as an apology. "