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"Could do with new nets. Needs usb ports."

"Great stay with friendly staff. Good central location. Priced well. Small but clean and had what you needed in the room"

"Loved the hotel, welcomed by very personable and kind doormen who were so friendly and attentive throughout our whole stay. The room was lovely and very spacious! Pool was busy but still nice! The location was also great, which a short walk over the river into the centre of York and the hotel was a perfect get away from the busy streets after a day walking around. Only negatives would be the foyer and welcome - it was very busy and queues up to the door! There needed to be a more efficient system to show us the additional check in room next door! Also our room backed onto the delivery entry to the hotel so we were woken at 6:45am by lorries and loud noise! This being said we would definitely return and thanks for a lovely stay! "

"Was great clean big room massive tv and great location "

"had the loveliest stay here! hotel is very central, didn’t have to walk very far. parking is half price at the trinity car park which is a short walk to the hotel. would highly recommend! "

"Perfect setting- right next to train station. Lovely hotel, good facilities, helpful staff. Only issue for us (although others might of liked it as it was a cold February ) our room was very hot. Couldn’t work out the air conditioning but as we only stayed one night we didn’t mention to staff on this occasion. "

"Easy check in and out. Room clean and comfortable."

"Romantic valentines stay, nice welcome at check in, wonderful room. Love hotels location. The Sky Lounge cocktail rooftop bar is fab, and The Lock Restaurant on ground floor was great. Highly recommend this hotel."

"Outstanding staff , friendly, helpful, always there to solve any issue. Small hotel with lots of character and a great location. Everything is easy to walk to. Parking is limited but its secure and right next to the hotel. Great value for money."