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"Head of concierge Sopry was amazing sorting everything out. Allen was at the airport to take us to the hotel and was also very helpful. "

"Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets. "

"Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality."

"Only overnight stay to catch a flight. Hotel stay generally pleasant. Breakfast provided. Only drawback is the hotel is located on the wrong side of the city on a very busy road."

"Comfortable, clean, safe. Very attentive and friendly staff."

"Second stay this time. My go to hotel every time I visit KK."

"Thank you for showing your hospitality/"

"Hotel was ok but I received room on lowest possible floor and with main road outside. Absolutely not happy 😫"

"Clean room and very comfortable bed and pillow. "