Mexico and Central America Luxury Hotels

"The staff were super friendly and helpful, service 10/10. Food was excellent, options for all. Highly recommend the Pan-Asian restaurant and the Hibachi experience. "

"Great hotel and friendly staff. "

"The service was exceptional. The staff are so polite, kind and thoughtful and treat you as if you are the most important person. The restaurants and the food are amazing. The plants, flowers, palm trees are beautiful. The pools and the ocean side are wonderful. You will feel you are in paradise. I would recommend a terrace room with the plunge pool, and recommend a Saturday stay for the silent party, and the fiesta on Thursday night. For restaurants I enjoyed the Oregano and Los Olas and...

"Loved this place!"

"This is a great place to stay with nice rooms, but the room temperature cannot be adjusted individually—you have to request staff to change it manually, which can be frustrating. Additionally, the restaurant food was underwhelming. I would rate this place 4 stars."

"Dated rooms with AC not as cold as you'll want, I asked to change rooms because of a mold smell but was not able to get one, they just sprayed an Air Freshener that smelled like Vicks. Also, I tried to get an upgrade as a VIP benefit several times and they always seemed to never have anything available. What was the point of being a VIP on Expedia? Other than that everything else was great. "

"We stayed at your resort February16-25,2025. Overall, an excellent resort! The facilities were very well kept and the nightly entertainment was excellent. The variety of restaurants were good and the food was wonderful. Noteworthy staff were food service workers named Manuel, Antonio and Lenin. Diana Salamanca went above and beyond making sure we had everything we needed! We highly recommend this resort. One suggestion would be to have more organized transportation to and from Cancun airport...

"Beach , pool , food , amazing staff... 5 stars!! "