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"My family and I stayed here for a couple of days and we enjoyed our stay inmensely. This is a viable option for us to stay again when traveling to Caracas."

"Gorgeous place, big room, good bed, nice breakfast. Very disappointing shuttle service from the airport. Upon arriving at CCS I called the hotel for the shuttle, and was told that it wasn't included with my room. They said I needed to pay $25 USD. I was forced to take a taxi, but it was next-to-impossible to find cash. It cost 60,000 Bolivares and should normally only cost 5,000. (It's only about 7 minutes!) When I finally got to the hotel I showed them the reservation where it specifically says...

"Reception personnel could be a bit friendlier"

"Las habitaciones muy sucias , humedad , viejas y sin mantenimiento . Se fue la luz toda la noche y no había desayuno. Muy decepcionada . "

"Recomendado "

"h"

"really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted"