4/10 Poor
Brandon
9 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was so rude. There was an elderly woman in front of us who they are lady had asked her if she wanted to be on the first second or third floor, and the elderly woman replied is there an elevator, and the lady at the reception desk answered her so rudely and said, of course there’s an elevator. It’s right there, well this was an elderly woman and I didn’t even see the elevator until I looked for it as well then our room keys didn’t work so we had to go get them recharged or get new ones and that was a problem for this girl as well. She obviously didn’t want to be at work and especially after someone has driven for 12 hours. The last thing I wanna do is have to deal with someone like her giving them a hard time.. And then check out wasn’t until 11 AM at 8:30 in the morning. Someone was vacuuming the hallway and hit our door with the vacuum. The vacuum noise alone Woke me up, but then when she was hitting the walls that was even worse. The only person who was nice was a guy who was working like midnights and we my daughter had forgotten her toothbrush. He was the only one that was nice. The continental breakfast was terrible the lady working in the restaurant area or kind of breakfast area said I have fresh sausage here and put it into the little craft and then when my daughter grabbed a piece of sausage for herself, she came and sat down and it was literally frozenOK we can microwave it. No big deal but this place just went downhill from the very begin
Brandon
Stayed 1 night in Nov 2024