Chaux hotels from RM176

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"Spotless, very comfortable room. As far as i understand it is a winter resort so we were in August with very good price "

"Stay for one night between trains. Easy walking distance from the station. Nice clean room. Pleasant stay"

"Nice clean accommodations. "

"Excellent hotel with lockable bike storage pods. Superb staff and discount on local restaurants."

"Comfortable room, nice memory foam mattress. Good for a stop over"

"Very dirty. Hair on towels and bathroom. Told that they would refund but we booked through Expedia not Ibis. So offered a breakfast instead. "

"The breakfast and wonderful, friendly staff are the best features of this hotel and helped compensate for the other issues. The room temperature was uncomfortably warm. The hotel staff helped us adjust the thermostat, but it was still too warm. It was also very noisy. A tourist group was up very early and made a lot of noise in the hallway, and they woke us up. We didn't sleep well, but thoroughly enjoyed the delicious made-to-order scrambled eggs along with fresh squeezed juice and delicious croissants and pastries, etc. The staff were truly wonderful, especially the front desk girl in the morning. She was working so hard and made us feel right at home. Thank you! "