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ibis Styles Carcassonne La Cité

3.0 star property
Hotel in Carcassonne with fitness centre and seasonal outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Styles Carcassonne La Cité

Lobby
Property amenity
Premium bedding, in-room safe, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is RM339
RM395 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double Room, Multiple Beds

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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In-room safe, desk, blackout curtains, soundproofing
Mercure Carcassonne la Cite Hotel
Pool
Pet-friendly
Parking included
Free WiFi
9.4 out of 10, Exceptional, (164)
The price is RM419
RM488 total
includes taxes & fees
9 Dec - 10 Dec
Mercure Carcassonne la Cite Hotel
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About the area

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 8 min walk - 0.7 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Le Musée de la Torture de Carcassone - 10 min walk - 0.9 km
  • Theatre Jean Deschamps - 14 min walk - 1.3 km

Getting around

  • Carcassonne Station - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪Les Terrasses de la Cité - ‬10 min walk
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

Hotel in the city centre
At ibis Styles Carcassonne La Cité, you can look forward to a terrace, a garden and a playground. The on-site French cuisine restaurant, Le Heaume, offers breakfast, dinner and a poolside location. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, an electric car charging station and a water dispenser
  • A TV in reception, smoke-free property and luggage storage
Room features
All 60 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Family friendly

  • Arcade/game room
  • Free cot
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to November 3 2024 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from October 1 until May 31.

How much does it cost to stay at ibis Styles Carcassonne La Cité?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on 20 Dec 2024 start from RM 339.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Styles Carcassonne La Cité pet-friendly?

Yes, ibis Styles Carcassonne La Cité allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Styles Carcassonne La Cité?

Self-parking is free at this property.

What time is check-in at ibis Styles Carcassonne La Cité?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at ibis Styles Carcassonne La Cité?

Checkout is at 11:00 AM.

Where is ibis Styles Carcassonne La Cité located?

Located in the heart of Carcassonne, this hotel is within a 10-minute walk of Basilica of Saint-Nazaire, Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within 10 minutes.

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 717 reviews" "
Rating 8 - Good. 278 out of 717 reviews" "
Rating 6 - Okay. 44 out of 717 reviews" "
Rating 4 - Poor. 9 out of 717 reviews" "
Rating 2 - Terrible. 5 out of 717 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Within walking distance to Carsaconne. Limited dining opportunity……had to pre-book and then didn’t like the limited menu that was offered
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was castle themed so the kids loved it. The staff were really helpful and kind.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short visit to old town Carcassonne
Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Damp smell in bathroom, hair drier keeps tripping out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place’
Stayed 1 night in Oct 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to visit an amazing place
Clean hotel, nice pool, reasonably priced, very welcoming and helpful staff, 5 min walk to the medieval cité and 15 min walk to the centre with shops, cafes, etc. Our room was big enough, quiet and even looked into the ramparts - spent a couple of days from our 7 night stay at the hotel and next time I go back, I will definitely stay here again. If I had to make one suggestion to the hotel, it would be to put at least one vegetarian dish on the menu. The whole area may be big meat eaters, but that doesn’t mean every visitor is. In fact, if you are veggie then you will struggle here for options generally (can recommend Le Cachotier which is probably the only restaurant in Carcassonne with a vegan menu)
Stayed 7 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

JAMES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 3* hotel.
A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near Carcassone-Cite Medievale
Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Stayed 3 nights in Aug 2023

10/10 Excellent

Francis

Stayed 1 night in Jul 2023

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and accommodation. Good breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The only restaurant near was the one inside the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying here. The grounds were fabulous and my kids loved the foosball and ping pong tables. The bar was perfect for me and the staff was very helpful. They even held some foodstuffs in their fridge for us. (The rooms don't have a fridge). Walked right up to Carcassonne from the hotel in 10 mins!
Stayed 1 night in Jun 2023