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JW Marriott Hotel Caracas

4.5 star property
Unwind in style by treating yourself to spa treatments and delicious Mediterranean meals. Take advantage of free WiFi to plan your day.

Choose dates to view prices

Photo gallery for JW Marriott Hotel Caracas

Lobby lounge
Breakfast, lunch, dinner served; Mediterranean cuisine
Outdoor pool
Meeting facility
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Pet-friendly
  • Gym
The current price is RM751
RM871 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Basic Room, 2 Double Beds, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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8.2 out of 10, Very good, (539)
The price is RM696
RM807 total
includes taxes & fees
7 Mar - 8 Mar
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About the area

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060

What's nearby

  • Sambil Caracas Commercial Center - 20 min walk
  • Altamira Square - 4 min drive
  • Centro Comercial Ciudad Tamanaco - 5 min drive
  • Plaza los Palos Grandes - 5 min drive
  • Caracas Square - 9 min drive

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 13 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ‪Wendy’s - ‬3 min walk
  • ‪Gourmet Market - ‬3 min walk
  • ‪La Gran Sabana, C.A. - ‬3 min walk
  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬1 min walk
  • ‪Subway - ‬4 min walk

About this property

JW Marriott Hotel Caracas

Luxury hotel near a metro station
Consider a stay at JW Marriott Hotel Caracas and take advantage of a terrace, a garden and a hair salon. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Sur Mediterranean Grill, offers breakfast, lunch and dinner. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Massage treatment rooms, a lift and a front desk safe
  • Meeting rooms, a vegetable garden and a 24-hour front desk
Room features
All 269 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 6 per day)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

Frequently asked questions

Does JW Marriott Hotel Caracas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Hotel Caracas?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Caracas on 23 Feb 2025 start from RM 750.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Caracas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at JW Marriott Hotel Caracas?

Self-parking is available for USD 15 per day. Valet parking is available for USD 10 per day.

What time is check-in at JW Marriott Hotel Caracas?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at JW Marriott Hotel Caracas?

Checkout is at 1 PM.

Does JW Marriott Hotel Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100 per vehicle applies.

Where is JW Marriott Hotel Caracas located?

Situated in Caracas, this luxury hotel is within 1 mile (2 km) of Caracas Stock Exchange, Tolon Fashion Mall and Centro Comercial El Recreo. Sambil Caracas Commercial Center and Central University of Venezuela are also within 2 miles (3 km). Chacaito Station is 8 minutes by foot and Chacao Station is 14 minutes.

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JW Marriott Hotel Caracas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 13 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Cuiyan

The services are reliable
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana

H
Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Muy buena atención
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 1 night in Oct 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018

10/10 Excellent

Miguel

Awesome
Exceptional hotel
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Daniel

Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.
This review was submitted before 2018 and has not been verified.

8/10 Good

trino, merida

buen hotel
muy bien
This review was submitted before 2018 and has not been verified.

8/10 Good

UpM, Georgetown GUY

Achtung - Stromausfall
Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.
This review was submitted before 2018 and has not been verified.

8/10 Good

Pedro Hernan, Tunja

Excelente, como siempre
Excelente. El mejor hotel para viajes de negocios en Caracas
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Difficulties out of the responsability of the hote
Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Marcela, San Jose Costa Rica

Expectativas superadas
Excelente servicio y atencion . Fueron superadas las expectativas.
This review was submitted before 2018 and has not been verified.

8/10 Good

business, Argentina

Nice hotel!
Very Good hotel! Good breakfast! Good location!
This review was submitted before 2018 and has not been verified.

8/10 Good

Francisco

This review was submitted before 2018 and has not been verified.

4/10 Poor

Rob, London

Liked: Staff & service, property conditions & facilities
Nice rooms , terrible service
Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general
This review was submitted before 2018 and has not been verified.

4/10 Poor

Miguel, New Mexico

Liked: Staff & service
Never again
The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller