Hyatt Regency Chesapeake Bay

4.0 star property
Family-friendly fun at the beach, with 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Chesapeake Bay

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Lobby
View from room
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Private beach, beach towels, beach volleyball, kayaking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Gym
The price is RM717
RM1,029 total
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

Room, 2 Queen Beds (High Floor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Patio (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Chesapeake)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 74 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

Room, 1 King Bed (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Sit Out Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Petite Water View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sit Out Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Patio (Pool Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Chesapeake)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 2 Queen Beds, Patio (Pool Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, View (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Petite Suite)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, View (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Guest Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - twin
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Patio (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 37 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Family Suite, 1 King Bed (Pet)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed

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About the area

Map
100 Heron Blvd, Cambridge, MD, 21613

What's nearby

  • Dorchester County Visitors Center - 6 min drive - 3.9 km
  • Harriet Tubman Museum and Educational Center - 6 min drive - 4.5 km
  • Choptank River Lighthouse - 7 min drive - 5.2 km
  • Long Wharf Park - 8 min drive - 5.5 km
  • Great Marsh Park - 9 min drive - 6.4 km

Getting around

  • Cambridge Station - 1 min walk
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 41 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Hardee's - ‬19 min walk
  • ‪Great Wall Chinese Restaurant - ‬5 min drive

About this property

Hyatt Regency Chesapeake Bay

Upscale family-friendly resort by the river
Consider a stay at Hyatt Regency Chesapeake Bay and take advantage of a golf course, a marina and a poolside bar. This resort is a great place to bask in the sun with a private beach, fishing and rowing. Indulge in hydrotherapy, a massage and a body wrap at Sago Spa and Salon, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and seafood. The 24-hour gym offers yoga classes and fitness classes; other things to do include volleyball, ecotours and motor boating. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
Other perks at this resort include:
  • 2 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), bike hire and 3 outdoor tennis courts
  • An electric car charging station, express check-out and supervised childcare (surcharge)
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 400 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • HDTVs with premium channels
  • Balconies or patios, fridges and on-request microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 8 to 26.95 for adults and USD 8 to 26.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue Point Provision
  • Docks Poolside
  • Eagles Nest Bar & Grille
  • Michner's Library
  • Water's Edge Grill

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 185 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 31.8 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 26.95 for adults and USD 8.00 to 26.95 for children
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 185 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 31.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Chesapeake Bay Hyatt
Chesapeake Bay Hyatt Regency
Chesapeake Hyatt
Chesapeake Hyatt Regency
Hyatt Chesapeake Bay
Hyatt Regency Chesapeake
Hyatt Regency Chesapeake Bay
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Hotel
Hyatt Regency Chesapeake Bay Hotel Cambridge
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
Hyatt Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Cambridge
Hyatt Regency Chesapeake Bay Golf Resort
Hyatt Chesapeake Bay
Spa & Marina Hotel Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge

Frequently asked questions

Does Hyatt Regency Chesapeake Bay have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Chesapeake Bay?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Chesapeake Bay on 16 Jan 2025 start from RM 716.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Chesapeake Bay pet-friendly?

Yes, Hyatt Regency Chesapeake Bay allows dogs (limit 2 total). There's a fee of USD 185 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Chesapeake Bay?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Chesapeake Bay?

Check-in start time: 4 PM; check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Chesapeake Bay?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Chesapeake Bay located?

Located in Cambridge, this beachfront resort is in the historical district and within 3 mi (5 km) of Bay Country Shop, Eastern Shore Hospital Center and Dorchester County Visitors Center. Dorchester General Hospital and Ruark Boatworks are also within 3 miles (5 km). Cambridge Station is only a 1-minute walk.

Hyatt Regency Chesapeake Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Catharine

Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the Choptank River.
Stayed 1 night in Dec 2024

10/10 Excellent

JUSTICE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was not too good. Overall good experience, cleanliness and beautiful experience
Stayed 1 night in Dec 2024

8/10 Good

Timothy, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a a beautiful and enjoyable place to stay. We would have preferred warmer hallways, a firmer bed, and an extra warm blanket.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrey

Stayed 2 nights in Nov 2024

6/10 Okay

Heidi

Stayed 2 nights in Oct 2024

10/10 Excellent

Arkadiy

Stayed 1 night in Oct 2024

10/10 Excellent

Nils

Stayed 2 nights in Oct 2024

6/10 Okay

Natarajan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Quiet and clean Tooooo expensive compared to services, views and amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres, rockville

Stayed 1 night in Sep 2024

10/10 Excellent

DEEPAK

great
Stayed 2 nights in Oct 2024

10/10 Excellent

Marquezn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a must for vacationing, the staff were excellent very attentive and informative in terms of the activities on the property. Also the room was very clean and the view was excellent, my wife and I celebrated our wedding anniversary there nothing but the best. I will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We dined at the Waters Edge Grill for dinner and had Milan as our server. He was wonderful and our food was incredibly delicious. The next morning we dined in the same spot for breakfast and Sara was very attentive and helpful. We honestly find most hotel restaurants to be dull and boring with not the best service, but this was certainly not the case here.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Stayed 1 night in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and appeared clean. The facility was well kept but could use updating. The food options were disappointing for a resort hotel. The small towns in the area were great for short day trips - shopping, restaurants, wineries etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smells relly good. I like that they have a microwave available for guests to use.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karin

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
The hotel was overpriced for the amenities. The room was average at best. The carpet was worn and torn in one area. The bathroom toilet needs caulk around the base. They definitely need to upgrade if they are going to charge $500.00plus a night. The Waters Edge Restaurant was simply average.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with so much to do!
Stayed 1 night in Sep 2024

8/10 Good

Arleen

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not as kid friendly as ideal
This stay was not as nice as I had hoped. We traveled with our two young kids at the end of August. The biggest issue was that the outdoor pools do not have a shallow area or baby pool for kids to safely stand. There is a ledge around the edge of the 4 ft deep big pool where kids can stand, but an adult needs to basically hold them at all times. This would be okay (not ideal), but the water was a little cold to stand chest deep for long periods of time to hold them back from falling all the way in. The water was too cold to want to go down the waterslide. This made the whole point of the hotel with children not very relaxing. The hotel also felt understaffed in all areas. For example, at checkin, we waited in a line with four other parties in front of us. The hot tub had at least a dozen empty cups around the edge, making even finding a place to sit feel a little dirty. The Blue Point restaurant was also noticeably understaffed. The reception desk only picked up once over three attempts to call with separate requests. Lastly, I booked a room with breakfast included. At the restaurant, I was handed an a la cart menu and asked the server to clarify what I had already paid for upon booking. His response was “I have no idea what you booked.” The experience made me choose to not book a Hyatt for another upcoming stay. I am sad to write this review, but for the cost of this hotel and the Hyatt name, I expected a little more. The s’mores at the fire, though, were lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out! Would like more than one towel at the pool but had a really nice time. The staff was friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024