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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with a fitness centre, near Bruges Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Minibar, in-room safe, individually decorated, individually furnished
Garden
Hallway
Reception hall

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
The price is RM439
RM503 total
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Romantic Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room

Minibar, in-room safe, individually decorated, individually furnished

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Interior entrance

Hotel Aragon

Free WiFi
Air conditioning
Breakfast available
Parking available
9.4 out of 10, Exceptional, (1006)
The price is RM406
RM468 total
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel Aragon
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About the area

Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • 't Zand Square - 4 min walk - 0.4 km
  • Bruges Christmas Market - 11 min walk - 1.0 km
  • Bruges Market Square - 11 min walk - 1.0 km
  • Historic Centre of Brugge - 12 min walk - 1.0 km
  • Bruges Belfry - 12 min walk - 1.1 km

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Leffe 't Zand - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Upscale hotel revitalised in 2021 and located near Bruges Christmas Market
Located close to Bruges Market Square, Grand Hotel Normandy by CW Hotel Collection provides a garden, a fireplace in reception and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • Smoke-free property, a lift and a vending machine
  • Secured bike storage, a 24-hour front desk and tour/ticket information
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 64 individually furnished rooms feature thoughtful touches such as air conditioning and dressing gowns, as well as amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10.00 for children
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on 16 Jan 2025 start from RM 439.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Normandy by CW Hotel Collection?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Checkout is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Bruges Center, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 515 reviews" "
Rating 8 - Good. 134 out of 515 reviews" "
Rating 6 - Okay. 29 out of 515 reviews" "
Rating 4 - Poor. 13 out of 515 reviews" "
Rating 2 - Terrible. 8 out of 515 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Travelled with partner
Liked: Staff & service, amenities
Just arrived home from a weekend away in Bruges. This hotel was in a great location being only a short walk away from the Center of Bruges, perfect for those wishing to visit the Christmas markets at this time of the year. Although the hotel car park was full there was a large safe and secure car park only 100 meters away for a reasonable price. The staff were friendly and the lobby was warm and welcoming although the public toilets smelt awful. The hotel overall had quite a dated decor but I think this added to the charm or staying in Bruges. The breakfast was great with lots of choices to suit anyone’s taste, and I particularly liked the decor in there too. The rooms were clean and beds were comfy, however the pillows were rather lumpy. The pool was a great addition for those who like a dip, however could have been cleaner. Overall we had a great weekend but could do without the smell of toilets down the corridors and in the elevators.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

P

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our bathroom hadn't been cleaned properly on arrival. The window did not close or lock. It was reported to reception and we were told "Thanks, we will do a deep clean of your room today", and the room never got cleaned. The hotel smelt horrible in our corridor, and the overpowering smell of chemicals from the pool was disgusting. The welcoming staff were lovely, and the breakfast staff very attentive and helpful, but sadly the quality of the hotel lets them down. A very noisey hotel also, where you could hear people above and outside the rooms, the lift at night, and the washing machines going all night from the laundry.
Stayed 3 nights in Dec 2024

8/10 Good

Shiphrah, London

Liked: Staff & service, property conditions & facilities
The staff are amazing
Stayed 4 nights in Dec 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out was at 11 but none of the materials given said that and there was no phone in the room, so i could not call to ask. Im from the US and waking up even at 1100 is early for me. A clerk was upset when i checked out at 1200 and threatened to charge extra but a nice clerk intervened. Also the room was too hot even with the heating off.
Stayed 1 night in Nov 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely long, family weekend in Bruges, staying at Grand Hotel Normandy. The hotel was excellent, the family room was spacious and clean. We enjoyed using the swimming pool and the gym. Our children loved playing chess and connect 4 in the really nice, reception bar.
Stayed 3 nights in Nov 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

chloe

Stayed 3 nights in Oct 2024

2/10 Terrible

Samuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I had to change room as there was black mould in my hotel room next to my bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mr Narinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large family rooms, walkable to the town center, with a swimming pool and a carpark close by, it was a great hotel for a short stay in Brugge.
Stayed 3 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that the hotel was away from the busy old town but close enough to walk there in 15 minutes or so. The staff were very friendly and helpful. The room was fine, the decor was a little dated and the furniture needed updating, but all in all it was very comfortable and fine for what we wanted.
Stayed 3 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
The room was nice and clean with a good bed
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a pleasure. Good quality food and excellent choices. The desk staff was very friendly and helpfil. The room was smalll, but served me well.
Stayed 1 night in Oct 2024

10/10 Excellent

yicer del carmen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Liam

Stayed 2 nights in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Rooms comfortable and clean. Good location for the centre of Bruges. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a very friendly place to stay. Very attentive staff. Breakfast was like a feast.
Stayed 3 nights in Sep 2024

8/10 Good

Melissa

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The stay at this hotel was great. The room was nice and spacious. The location was very convenient for most places of interest. The breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very welcome, nice location!!
Stayed 2 nights in Aug 2024

8/10 Good

Hayley

Liked: Staff & service
Pretty good
Just a short walk outside Bruges center, room was nice and decent size. Bathroom was good but the soap dispenser kept falling off the wall. The sheets on the king bed were too small and would roll off every time we laid on the bed. That was annoying. AC worked like a charm. Breakfast was fantastic. Wish the coffee machine was 24/7 though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful staff, cute room, all services: pool, gym area. Wlkable to the touristic area and train station
Stayed 1 night in Aug 2024