4/10 Poor
Greg
Travelled with family
1 Nov 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
THERE ARE TWO THINGS most people want in a hotel: A quiet place to get a full night's sleep, and reliable wi-fi as most of us take our work with us.
If this is you, avoid Copley house.
In the night we stayed, the wifi varied from completely dead to pitifully feeble. Staff did nothing to help except "reboot" (unplugging the model), and right back to not working.
Early in the AM, two hotel employees had a loud conversation outside our room door; worse, there was CONSTRUCTION also in progress in the room above us!
Remarkably, the full of crap college student at the desk gaslighted and outright lied to us; told us "she looked at the camera, and no one was outside our room". Told us the noise upstairs was simply guests checking out despite the construction vehicle parked right outside and the clear view from the parking lot of the construction going on!
Sadly- they have our money, and we have no recourse. Do NOT trust this place unless these things don't matter to you!
Greg
Stayed 1 night in Oct 2024