Ben Khalled hotels from RM194

"Overall the hotel is in good location the staff was excellent the only downside is the food it's not a 5 star hotel"

"Professional reception and check in. I contacted the management for some requests and they were positive and responsive. I appreciated highly their kindness. I had higher expectations given my VIP access/reservation. The hotel is an amazing one, but needs some further renovation including the elevators. I like it overall. "

"The staff at the khella hotel were polite friendly and attentive. Breakfast was delicious and house keepers vigilant about tidiness."

"J'ai beaucoup aimé mon séjours. "

"The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious. "

"Outdated property. Could do better. "

"The staff are very nice, always ready to help "

"Mismanaged , they let residents get drunk till very late night hours with no respect to others. Very noisy without control as far as security. The location is beautiful though. "

"I chose this property because it was popular and close to my in-laws. Everyone gives it raving reviews, so I booked my reservation months ago. I was also told by former employees that this place used to be Better and it is now way different from how it used to be before. I’ve had minor issues leading up to the actual day of staying at the hotel but that did not matter because I already made up my mind to stay there however, I did not enjoy my stay for the most part. The rooms are not soundproof, every night I heard a couple being intimate that was annoying. Also, people coughing and using the bathroom.. The phones in the room do not work, nor does the balcony light. TV remote did not work, nor the button to the TV,. Breakfast is repetitive and limited. My room seen better days, I feel it was very dirty in my opinion. For the hotel to be luxury, for me, it did not feel like it. I wanted to ask the front desk can I change my room on the first day that I got there but they seemed unapproachable like you may be bothering them, so me not want to be that person who complains, I just spent my nights sleeping there sometimes and the rest of the time with my in-laws because it is what it is. I wouldn’t suggest this hotel to a friend who staying in Hammamet. But again this is just my experience. Maybe somebody else will have a better room that’s more clean and doesn’t it feel cramped and stuffy. I was there for nine nights. "