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Novotel Basel City

4.0 star property
Eco-certified Basel hotel in Sankt Alban with a fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Basel City

Sports facility
Terrace/patio
Aerial view
Free minibar items, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is RM706
RM773 total
includes taxes & fees
22 Nov - 23 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed

Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout curtains
  • 23.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds (Next)

Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds (Next)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

In-room safe, desk, soundproofing, free cots/infant beds
ibis Styles Basel City
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (386)
The price is RM638
RM702 total
includes taxes & fees
18 Nov - 19 Nov
ibis Styles Basel City

About the area

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel Art Museum - 16 min walk
  • Basler Muenster - 18 min walk
  • St. Jakobshalle - 19 min walk
  • Basel Zoo - 20 min walk
  • Marktplatz - 5 min drive

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • Basel (BSL-EuroAirport) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Wolf Sawadee - ‬3 min walk
  • ‪Da Graziella - ‬9 min walk

About this property

Novotel Basel City

Upscale eco-certified hotel located in Sankt Alban
Basel Zoo is located near Novotel Basel City, which provides a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and smoke-free property
  • A computer station, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Novotel Basel City?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Basel City on 22 Nov 2024 start from RM 706.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Basel City?

Self-parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this eco-certified hotel is within 1 mile (2 km) of Basel University and Basel Zoo. Heiliggeistkirche and BIS Tower are also within 10 minutes. Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Basel SBB Station is 11 minutes.

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 609 reviews" "
Rating 8 - Good. 208 out of 609 reviews" "
Rating 6 - Okay. 41 out of 609 reviews" "
Rating 4 - Poor. 9 out of 609 reviews" "
Rating 2 - Terrible. 4 out of 609 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Archana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really close to the Basel SBB station which makes it super convenient. But the sofa bed provided in the room was extremely uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

AMARJEET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

10/10 Excellent

Lais

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024

10/10 Excellent

OSMAN

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Aug 2024

10/10 Excellent

Akshay

Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Kyaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast need to be improved. Very Salty..
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Arindam

Disliked: Staff & service
Unfortunately 24 hours prior to our stay, we were stranded by law nearby. We notified Expedia and Novotel Basel City Hotel directly to only be told that that we cannot receive a refund, a credit or change the dates of our stay and we were out of luck. We even have documented proof of being stranded. Terrible service and management by all parties while we suffered for days.
Stayed 2 nights in Jun 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2024

10/10 Excellent

Sitti Zayda

Stayed 1 night in Jun 2024

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard pillows
Hotel was clean. Pullout was full size. Mattresses on both beds too hard and pillows too firm . Could not sleep they were so hard. Friends with me had same issue. Overall a great hotel aside from the pillows and mattresses.
Stayed 1 night in Apr 2024

8/10 Good

Yeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

HUONG

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Novotel. Rooms a little small. Only Nescafé in room.
Stayed 1 night in Mar 2024

8/10 Good

Sherin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Very Good In All Areas
Everything was generally very good, and the service was excellent! The one slightly negative point for me was the lack of choices of the restaurant menu.
Stayed 4 nights in Jan 2024

10/10 Excellent

Fiona Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023

6/10 Okay

justin

Stayed 1 night in Dec 2023

8/10 Good

Claude, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good staff. Good location
Stayed 1 night in Oct 2023