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Novotel Basel City

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Basel City

Sports facility
Sports facility
Restaurant
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
The current price is RM655
RM722 total
includes taxes & fees
17 Apr - 18 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed

Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout curtains
  • 23.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds (Next)

Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds (Next)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel Art Museum - 16 min walk - 1.3 km
  • Basler Muenster - 18 min walk - 1.6 km
  • St. Jakobshalle - 19 min walk - 1.7 km
  • Basel Zoo - 20 min walk - 1.7 km
  • Congress Center Basel - 3 min drive - 2.6 km

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • Basel (BSL-EuroAirport) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Da Graziella - ‬9 min walk
  • ‪Ristorante Valentino - ‬9 min walk

About this property

Novotel Basel City

Upscale eco-certified hotel located in Sankt Alban
At Novotel Basel City, you can look forward to a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and luggage storage
  • A computer station, a gift shop and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

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The price is RM772
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includes taxes & fees
11 Apr - 12 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Novotel Basel City?

As of 24 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Basel City on 17 Apr 2025 start from RM 654.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Basel City?

Self-parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this eco-certified hotel is within a 10-minute walk of Basel University and BIS Tower. Via Gottardo and Offene Kirche Elisabethen are also within 15 minutes. Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Basel SBB Station is 11 minutes.

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Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 627 reviews
Rating 8 - Good. 213 out of 627 reviews
Rating 6 - Okay. 41 out of 627 reviews
Rating 4 - Poor. 10 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Liked: Cleanliness
I stayed one night at this hotel, and the next day, had bug bites all over, looked like bed bugs...be aware.
Stayed 1 night in Mar 2025

10/10 Excellent

Lais

Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024

2/10 Terrible

Neerojan

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible service, the room was hot like an oven with no temperature control. The bartender had full attitude. I ordered a drink and he said I have to say please.
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rohit

One of the best novotel i stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

HUONG

Nice hotel and breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Parag

Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Nazuma

Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Fiona Mary

Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Benjamin

Nice location to visit Basel
Stayed 3 nights in Dec 2023

10/10 Excellent

Helen

SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacie

It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023

10/10 Excellent

AMARJEET

CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

8/10 Good

Adeel

The bedsheets were not changed, room was not cleaned, informed twice and then they took action. Otherwise, food location.
Stayed 7 nights in Aug 2024

8/10 Good

Claude

Nice hotel, good staff. Good location
Stayed 1 night in Oct 2023

10/10 Excellent

Ali

great trip
Great hotel with very friendly staff and clean rooms
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel M

Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Lovely, new clean hotel. Great location
Stayed 3 nights in Aug 2022

10/10 Excellent

Sion

Our third stay at this hotel and standards remain high. Wonderful staff, excellent food, convenient location and great comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

André

Modern, clean and nice rooms. A bit tricky to park the car, but no biggie. The night staff was a bit on the grumpier side though, could have been a bit more welcoming.
Stayed 1 night in Jul 2024

8/10 Good

Jaclyn

Very easy to get around to all areas via public transportation
Stayed 2 nights in Jun 2023

10/10 Excellent

mary

Super clean and new , wonderful staff at front desk . Only a few tram stops from city center - so easy

8/10 Good

Carlo Irving

Close to tram
This hotel was practically located with easy access to trams in every direction. Beds were too soft and pillows like a rock. Breakfast way too expensive for what was offered.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nigel

Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Stayed 1 night in Jul 2023