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"We enjoyed our stay here. It was walking distance to pretty much everything that you want to do in Florence. We stayed 2 nights only as we were traveling throughout Europe and it was our first time in that city. What made our trip was Mr. Giovanny's excellent customer service. From our arrival to our departure, he provided all kinds of support. From giving us a map and telling us where to go visit to calling and making reservations for us at local restaurants. When we asked for directions, he would walk out of the hotel and show us to make sure we understood. His passion to provide excellent service was visible and genuine. His guidance really made our trip as we did not have any plans as what to do in Florence. I will definitely go back again and stay there."

"Nice hotel with very nice people."

"Our stay at Orto De Medici was amazing! We were greeted by friendly front-desk staff, we were early so they offered to hold our luggage. Our room was beautiful and had a balcony with a lovely sitting area. Would definitely stay here again!"

"Grate Place and location"

"We love the Bernini Palace. This was our second stay there and will always consider it our place to stay when in Florence. We love the old world charm, the attentiveness of the staff and the location in the city. Also, the breakfast is wonderful! The rooms are well appointed and include a turn down service every evening. The only improvement to our room would be a larger night stand to accommodate phones, chargers, eyeglasses, etc. The location is perfect, 5 minutes walk to the Ponte Vecchio and 5 minutes to the Duomo, and surrounded by cafes, restaurants, sandwich shops and shopping . After a busy day of shopping and sightseeing, we found it very relaxing to return to the hotel and have a relaxing cup of tea or wine in the lobby before bed. Florence is a busy place, but the Bernini is a calm restful spot in the heart of it all. We love to visit Florence and the Bernini Palace makes it even better!"

"I like it that they still provide robe and slippers — and free minibar for members :)"

"Amazing hotel! The rooms are so unique unlike any other hotel over stayed in. Every detail has been thought about staff were great and the breakfast was brilliant. Great location to walk to everything in the city"

"The location was great, quiet and walkable to sights. The service from staff was extraordinary and consistent. The restaurant is excellent and is a really good value, especially at breakfast. Their pool and spa were beautiful and they don’t nickel and dime you for every little thing. You won’t regret staying there !"

"Excellent. Good location, clean room, and nice staff."