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Charltons Banff

3.0 star property
Banff hotel in Uptown District with indoor pool and Hot tub

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Charltons Banff

Lobby
Terrace/patio
Exterior
Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is RM361
RM402 total
includes taxes & fees
19 Nov - 20 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Premium bedding, iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed - double
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Banff Rocky Mountain Resort
Pool
Hot tub
Pet-friendly
Parking included
7.8 out of 10, Good, (1942)
The price is RM405
RM450 total
includes taxes & fees
6 Nov - 7 Nov
Banff Rocky Mountain Resort

About the area

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk
  • ‪Old Spaghetti Factory - ‬13 min walk

About this property

Charltons Banff

Hotel near Upper Hot Springs
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in reception and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bike hire, self-parking (surcharge) and smoke-free property
  • A front desk safe, barbecues and luggage storage
  • A water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms feature comforts such as premium bedding and dressing gowns, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from October 25 2024 until December 31 2024 (dates subject to change).

How much does it cost to stay at Charltons Banff?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on 19 Nov 2024 start from RM 361.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Charltons Banff?

Self-parking is available for CAD 15.70 per night. Limited spots are available.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Checkout is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 15 minutes. Banff Station is 16 minutes by foot.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1010 reviews" "
Rating 8 - Good. 353 out of 1010 reviews" "
Rating 6 - Okay. 136 out of 1010 reviews" "
Rating 4 - Poor. 72 out of 1010 reviews" "
Rating 2 - Terrible. 39 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool and hot tub were great. Parking on their property is $15 which was a surprise. The room was nice but the mattress had a large hole/indent on the one side of the bed. We called the front desk to notify them and it was suggested we put towels in the hole to help even out the mattress. Needless to say my partner had a terrible sleep on the mattress. We talked to a manager the next day who seemed concerned and said he would follow up with us but we have not heard from anyone. Looking at previous reviews it seems that same room (206) had a previous guest at the beginning of October who had issues with the bed but yet the hotel is still renting out the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lang

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful, clean room. Easy walking to downtown. Nice pool, hot tub and steam room. Parking on site. Great stay for our family!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Charltons Banff did not disappoint! Our room was clean, quiet and we had a beautiful view!! We will absolutely stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel inside Banff township.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Main Street, really easy to park in place, ext access, 10 min walking to downtown
Stayed 2 nights in Oct 2024

8/10 Good

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

KELLY

Liked: Cleanliness
Needed to pay for parking upon arrival no mention on website when booking $15 a night in Banff ridiculousness
Stayed 1 night in Oct 2024

10/10 Excellent

Jenifer

Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few days while in Banff. Convenient parking (additional cost), walkable to the IGA and restaurants, and the room was clean and beds were comfortable (we had one of the 3rd floor rooms overlooking the mountain— very pretty). One comment we had was there is no standard timing on when rooms are cleaned. One day it was not until after 4pm and then another it was before 10am. It may be because it was around thanksgiving weekend. Not a huge deal for us but just to keep in mind. Will stay here again if we visit Banff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charltons Banff is a fantastic property to use as a base in this beautiful town. We loved everything about it from the staff to the spacious, clean, and very comfortable room. Everything is in walking distance in town so driving and finding parking isn’t really necessary. We wouldn’t hesitate to stay in this great property again.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Charltons! We booked a newly renovated room and it was beautiful! The room was very large with 2 beds, a sitting area, a bathroom with a tub and shower. The room also had a view of the mountains right next to the hotel from both large windows. The pool and hot tub were the main reason for us booking this hotel and we were very happy with them! The pool was the perfect temperature (not freezing, and not a hot pool) and the hot tub was a great temperature as well. I also tried out the steam room which was nice. The only negatives were that they don’t offer breakfast (they do have a coffee station), and don’t have a restaurant for lunch or supper. You can hop on the roam bus right in front of the Fox Hotel next door. I would recommend this hotel to anyone visiting Banff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaisleen

Liked: Cleanliness, staff & service, property conditions & facilities
Peace
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to main strip of downtown Banff.
Stayed 4 nights in Oct 2024

6/10 Okay

Miss. Selena

Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

RAMARAO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk need to have better knowledge that there is no safe for valuables in the room only at reception, follow-up for items requiring attention needs to be prioritised, for the guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Roxanne Mae

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I love the suit unit as we are able to cook our own food.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A microwave in the room would have been ideal. Parking situation in Banff period sucks. Would’ve been nice to have free parking at the hotel. Front desk staff was super helpful and nice. Room was really nice. Would definitely recommend and stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy and overall the room was clean, save for a piece of floss found on the floor near the garbage.
Stayed 1 night in Oct 2024